Analyst, Labor Demand Planning

Total Wine; Bethesda (MD); Hybrid; USD 42,000 - 88,000; Full time

Job summary

Join a dynamic team at a leading independent retailer of fine wine, beer, and spirits! This role offers the chance to leverage your analytical skills in labor demand planning while collaborating closely with store managers. You'll evaluate labor needs, generate insightful reports, and contribute to a culture of continuous improvement. With a commitment to employee growth and a supportive environment, this position is perfect for those passionate about data analysis and operational excellence. Enjoy a range of benefits and the opportunity to thrive in a rapidly growing company that values teamwork and innovation.

Benefits

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Paid parental leave

Pet insurance

Career development & product training

Qualifications

• BS/BA required with intermediate skills in Excel and PowerPoint.
• Experience with SQL and relational databases preferred.

Responsibilities

• Evaluate labor demand and run weekly performance reports.
• Respond to inquiries and improve reporting processes.

Skills

Data Analysis

Forecasting

Communication Skills

Problem Solving

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Power BI

SQL

MS Access

Job description

Total Wine & More is seeking an Analyst, Labor Demand Planning to join our growing Store Operations team located in Bethesda, Maryland. This is an exciting opportunity to join a high-visibility team that partners closely with field leaders and store managers across the organization. Utilizing trends in sales, units sold and transactions, the Workforce Management Analyst evaluates individual store labor demand and ensures the appropriate amount of labor is provided every week. The Analyst will respond to store inquiries to review labor forecasts via a Help Center ticketing system. The Workforce Management Analyst is also responsible for generating and sending weekly performance reports to department and field leaders. You will report to the Manager, Workforce Management.

You will

1. Evaluate labor demand by hour/day on a weekly basis for multiple markets, ensuring each store’s labor demand is following trends in sales, units sold and transactions.
2. Run and send weekly reports on store performance compared to forecasts.
3. Deliver PowerPoint slides on a weekly basis for Store Payroll performance meetings.
4. Monitor and respond to Workforce Management Help Center tickets and general inbox inquiries, responding to stores within two business days with resolutions.
5. Find ways to process improve and create lean reporting processes.
6. Participate in seasonal holiday store support in November and/or December; working directly alongside store team members for a minimum of 5 days during the holiday season.
7. Perform forecast vs. actuals performance to determine if future forecasts are appropriate or need adjustments.

You will come with

1. BS/BA Required.
2. Intermediate skill level in Excel (performing data analysis and forecasting) required.
3. Intermediate skill level in PowerPoint preferred.
4. Power BI, SQL, or APEX experience preferred.
5. Experience querying relational databases using SQL or MS Access preferred.
6. Readiness to work 4 days/week at our Bethesda, Maryland headquarters (option to work 1 day/week from home).

We offer

1. Paid Time Off (PTO).
2. Generous store discounts.
3. Health care plans (medical, prescription, dental, vision).
4. 401(k), HSA, FSA, Pre-tax commuter benefits.
5. Disability & life insurance coverage.
6. Paid parental leave.
7. Pet insurance.
8. Critical illness and accident insurance.
9. Discounted home and auto insurance.
10. College tuition assistance.
11. Career development & product training.
12. Consumer classes.
13. & More!

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers!

The exempt compensation range for this position is $42,900-$88,000. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.