Analyst, Investor Services

Ares Management Corporation; Los Angeles (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

Ares Management Corporation is seeking an Associate for the Global Client Solutions team in Los Angeles. The role supports fundraising and client service, onboarding, investor data management, and process improvements across multiple groups in a growing Investor Services function.

You will collaborate with Relationship Management, Product Management, and other groups to streamline operations, maintain data accuracy, and provide best-in-class client experiences while supporting enterprise-wide

Qualifications

• Bachelor’s degree required.
• Minimum 3 years in a fast-paced role, preferably within investment/wealth management, business management/strategy, consulting, or financial services.
• Strong team player who enjoys collaboration and demonstrates willingness to assist with various tasks.
• Eagerness to learn and grow within the alternative investment industry.
• Capable of managing multiple priorities across time zones.
• High attention to detail and customer experience to provide best-in-class service.
• Demonstrate integrity to protect sensitive client information.
• Excellent presentation, communication, writing and interpersonal skills.
• Experience with Salesforce and/or Intralinks is a plus.
• Experience working with alternative asset classes is a plus.
• Strong Microsoft Excel and PowerPoint skills; Visio is a plus.

Responsibilities

• Support organizational and project management efforts across the Investor Services team.
• Work with Relationship Management and Product Management teams globally to streamline processes across Finance, Accounting, Legal, Tax, Compliance and Technology Support.
• Oversee investor onboarding, reviewing documents such as subscription agreements, AML/KYC, regulatory and tax documents.
• Capture investor data during onboarding and lifecycle maintenance.
• Respond to investor inquiries and requests in a timely manner.
• Identify and escalate complex cases to senior team leads.
• Reconcile data with Fund Administrators and resolve breaks.
• Manage investor data rooms, including setup and document/contact maintenance.
• Develop, implement and train on new workflows using technology to improve processes.
• Build a strong network across the firm and with external vendors for best practices across operations.

Skills

Team player

Attention to detail

Customer service mindset

Communication skills

Interpersonal skills

Problem solving

Education

Bachelor’s Degree

Tools

Salesforce

Intralinks

Excel

PowerPoint

Job description

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Ares Management is looking to hire an Associate for the Global Client Solutions(“GCS”) team in Los Angeles. Investor Services is expanding its team to support the firm’s strategic objectives related to fundraising and client service. Investor Services acts as a centralized point of contact for external clients, internal teams and service providers on investor data, onboarding, inquiry management and data rooms across all business lines at Ares (credit, private equity, real assets, infrastructure, secondaries and strategic initiatives). This is a unique opportunity to join a growing team that is defining new processes, building technologies and launching enterprise-wide functions. The individual will be responsible for data room contact and document maintenance, capturing and maintaining investor data, supporting investor onboarding efforts, coordinating with external and internal teams, general team administrative items and projects. As this is a new team, the role will require a dynamic, adaptive, and proactive professional who can help identify enhancements to new and existing processes.

Primary Functions and Essential Responsibilities

• Support organizational and project management efforts across the Investor Services team


• Work closely with Relationship Management and Product Management teams, globally, to streamline and centralize processes across different groups including Finance, Accounting, Legal, Tax, Compliance and Technology Support


• oversee investor onboarding process, which includes review of all onboarding documents such as subscription agreement, AML/KYC, regulatory related and tax documents


• capture investor data during the onboarding process and investor lifecycle maintenance


• respond and resolve investor-related inquiries and/or requests in a timely manner


• identify and escalate complex cases or queries to senior team leads


• reconcile data to Fund Administrators’ and follow procedures to resolve any breaks


• manage investor data rooms – including set up, document and contact maintenance


• assist in developing, implementing, documenting and training on new workflows and procedures utilizing technology to create and improve processes and drive change


• build a strong network across the firm and with external vendors to facilitate strong collaboration and promote best practices across business operations groups including Technology, Finance, Accounting, Human Resources, Legal, Tax, Compliance, Fund Administrators and External Counsel

Qualifications

• Bachelor’s Degree


• Minimum of 3 years of experience in a fast-paced, self-driven role, preferably within investment/wealth management, business management/strategy, consulting, and/or financial services


• Strong team player who enjoys collaboration and demonstrates willingness assist with various tasks, as needed


• Eagerness to learn and grow within the alternative investment industry


• Capable of managing multiple priorities across time zones, including internal and external requestors


• High attention to detail and customer experience to provide the best-in-class client experience


• Demonstrate a high level of integrity to protect sensitive client information


• Outstanding presentation, communication, writing, and interpersonal skills


• Experience with Salesforce and/or Intralinks is a plus


• Experience in customer service is a plus


• Experience working with alternative asset classes is a plus


• Strong Microsoft suite skills, especially Excel and PowerPoint, Visio is a plus


• Reporting Relationships

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$115,000 - $130,000 / annum

Benefits

• Comprehensive Medical/Rx, Dental and Vision plans


• 401(k) program with company match


• Flexible Savings Accounts (FSA)


• Healthcare Savings Accounts (HSA) with company contributionBasic and Voluntary Life Insurance


• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance


• Employee Assistance Program (EAP)


• Commuter Benefits plan for parking and transit


• access to a world-class medical advisory team


• a mental health app that includes coaching, therapy and psychiatry


• a mindfulness and wellbeing app


• financial wellness benefit that includes access to a financial advisor


• new parent leave


• reproductive and adoption assistance


• emergency backup care


• matching gift program


• education sponsorship program

Equal Employment Opportunity Statement

Ares Management LLC (together with its related operating and administrative subsidiaries, “Ares Management”) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law. Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

Company Overview

Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles.

As of June 30, 2026, Ares Management's global platform had approximately $671 billion of assets under management(1) with more than 4,400 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit www.aresmgmt.com.

(1) As of June 30, 2026. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.