Analyst III - Local Government Support

State of Colorado; Colorado; On-site; USD 65,000 - 90,000; Full time

Job summary

The Colorado Department of Revenue (CDOR) seeks a detail-oriented Analyst III to support Taxpayer Service with a focus on operations between CDOR and local governments. You will analyze local tax distributions, support tax administration processes, and assist with GenTax-related inquiries.

Preferred qualifications include GenTax experience, sales/use tax knowledge, high-volume workload handling, and strong time management with excellent communication skills.

Qualifications

• Six years of experience in taxation, legal research and analysis, policy formulation, administrative rulemaking, or drafting publications.
• Substitutions: additional education may substitute for the required experience.
• Knowledge of tax administration and local government interactions is essential.

Responsibilities

• Communicate with local governments regarding sales tax distributions, changes, and new GenTax processes.
• Assist incoming local government inquiries and provide guidance or advice.
• Manage publications for local lodging rates and new taxing authorities.
• Maintain a filing system for all local government documentation.
• Analyze status of tax distributions to detect problems, trends, discrepancies and generate reports.
• Notify local governments by phone, email or in person of issues or changes affecting them.

Skills

GenTax system

Sales tax knowledge

Time management

Multitasking

Microsoft Office

Google Suite

Interpersonal skills

Job description

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

The Taxation Division promotes voluntary compliance with all tax laws through education, assistance and customer service. The Taxpayer Services Business Group support a variety of tax administration programs and works closely with taxpayers and local governments throughout Colorado.

What You’ll Do:

We are seeking a detail-oriented and versatile Analyst III to support Taxpayer Service (TPS) Business Group with a primary focus on supporting operations between the Department of Revenue and Colorado local governments. In this role, you will analyze local tax distributions, support tax administrations processes, communicate with cities, counties and special districts, maintain publications and records and help ensure accurate and timely information is provided to local government partners. You will also provide GenTax system guidance and assist local government with tax-related questions, changes and concerns.

• Communicate with local Governments regarding sales tax distributions, problems, issues, tax rate changes, company locations and the new GenTax processes.
• Assist incoming local government correspondences, questions, and concerns then provide guidance or advice.
• Manage the publications for local lodging rates, and additional new taxing authorities to taxpayers.
• Maintain a filing system for all documentation with local governments.
• Analyze the status of tax distributions to the local governments to detect problems, trends and anomalies, discrepancies and provide reports on the distribution.
• Notify local governments by phone, e-mail or face to face contact of any problems, concerns or changes that may impact them.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1C3XX Analyst III

Minimum Qualifications:

Experience Only

Six (6) years of experience in taxation, legal research and analysis, policy formulation, administrative rulemaking, or drafting publications.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to Business Administration, Accounting, Finance, Political Science, Public Administration, Economics, or a related field determined by the Department may be substituted on a year-for-year basis for the required experience.

Substitutions

Additional appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:

• Prior experience using the state GenTax system
• Knowledge of Colorado sales, and use regulations
• Experience handling a high volume workload.
• Effective time management skills, with the ability to multitask several projects with a strong attention to detail.
• Advanced knowledge with Microsoft Office and Google Suite.
• Ability to adapt to constantly changing priorities.
• Excellent interpersonal skills; to include communicating with others via verbal conversation and written communication.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. Email address: [e-mail]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, [e-mail].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.