Analyst II Master Data Management

Ahold Delhaize USA; Salisbury (NC); Hybrid; USD 63,000 - 95,000; Full time

Job summary

Ahold Delhaize USA is seeking a Master Data Management Support Analyst II to drive vendor and item set-up processes, support controls, and maintain master data accuracy across ADUSA. The role collaborates with internal teams and suppliers to resolve issues and improve data governance.

The position supports a flexible/hybrid work arrangement with core Salisbury, NC in-person days and remote work portions, focusing on data quality, audits, and performance metrics to enhance supply chain accuracy.

Qualifications

• Bachelor's degree or equivalent professional experience in business-adjacent field.
• 1–2 years of vendor management, internal controls, or similar role.
• Strong written and verbal communication with internal and external stakeholders.
• Willingness to travel, typically 10%.

Responsibilities

• Serve as primary contact for vendors and internal teams during vendor and item set-up and maintenance.
• Facilitate communication and training between internal teams and vendors for smooth collaboration.
• Monitor compliance with vendor and item set-up policies and support audits and risk assessments.
• Gather and analyze vendor master data and prepare management reports.
• Track KPIs to evaluate vendor and item set-up effectiveness and support continuous improvement.

Skills

Vendor management

Communication skills

Interpersonal skills

Attention to detail

Time management

Travel willingness

Education

Bachelor's degree in business administration, Accounting, or related field

Job description

Category/Area of Expertise: Merchandising Marketing Support

Job Requisition: 545203

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: ADUSA Executive Administration (5136047)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Master Data Management Support Analyst II plays a critical role in all vendor and item set-up and maintenance activities across Ahold Delhaize USA. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor & item set-up management & controls. This role is responsible for supporting positive vendor relationships, vendor issue resolution & root cause analysis, following control protocols, and supporting master data management strategies.

Flexible/Hybrid Work Schedule

• Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD

Essential job functions

• Acts as a primary point of contact for vendors and internal ADUSA business teams when support and guidance is needed during the vendor and item set-up and maintenance process.
• Facilitates communication and training between internal teams and vendors to ensure smooth collaboration.
• Regularly supports ADUSA functional business areas and vendors on effective vendor and item set-up and maintenance and provides ongoing performance feedback to all stakeholders.
• Monitors vendor and internal stakeholder compliance with established vendor and item set-up polices.
• Assists in conducting vendor audits and risk assessments to identify potential areas for improvement.
• Gathers and analyzes vendor master data, prepares reports for management and relevant teams.
• Tracks key performance indicators (KPIs) to evaluate the effectiveness of vendor and item set-up, maintenance, and master data support initiatives.
• Supports the analysis of data insights to identify areas of improvement and recommends appropriate action plans to senior analysts and leadership.
• Contributes to the continuous improvement of vendor and item set-up and maintenance processes and workflows.
• Identifies opportunities to enhance efficiency, cost-effectiveness, and overall performance of vendor and item set-up and maintenance.
• Participates in vendor-related meetings, providing valuable insights and updates.
• Additional job duties may be assigned as needed to meet the needs of the business and support our values.

Qualifications

• Bachelor's degree in business administration, Accounting, or related field and/or equivalent professional work experience
• 1-2 years previous experience in vendor management, internal controls, or similar role
• Good communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively.
• Effective interpersonal and relationship management skills
• Attention to detail, well-organized, capable of managing multiple tasks and priorities simultaneously
• Complete understanding and ability to apply principles and standards. Knowledge of industry practices.
• Demonstrated success working in a fast-paced environment handling multiple priorities with aggressive deadlines.
• Requires travel - typically 10%

Preferred Qualifications

• Accounting knowledge (Accounts Payable/Receivable, etc.)
• Internal controls/process improvement background
• Experience in grocery retail/category management
• Familiarity with Ahold Delhaize USA systems and processes

ME/NC/PA/SC Salary Range: $63,440-$95,160

IL/MA/MD/NY Salary Range: $72,880 - $109,320

Actual compensation offered t

• a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.