Analyst II - DSCSA Product Flow

ICONMA; Myrtle Point (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

A retail pharmacy company is looking for an Analyst II - DSCSA Product Flow. In this remote role, you will handle DSCSA activities, manage data errors, and support multiple business units. Strong analytical and communication skills are essential, along with familiarity with DSCSA compliance. You'll be responsible for ensuring efficient product flow and training teams on best practices. This position offers health benefits and growth opportunities.

Benefits

Health Benefits

Referral Program

Growth and advancement opportunities

Qualifications

• Strong verbal and written communication skill.
• Advanced analytical thinking and problem-solving skills.
• Proven experience leading cross functional collaboration.
• Ability to adapt quickly to shifting priorities.
• Highly detail-oriented with strong focus on accuracy.
• Demonstrated ability to manage complex project.
• Experience in exception management within high urgency environments.
• Familiarity with DSCSA requirements.

Responsibilities

• Responsible for DSCSA activities and resolving data errors.
• Manage a queue and process DSCSA-related data errors.
• Support 10 distinct business units with compliance.
• Document key processes and maintain compliance records.
• Troubleshoot traceability issues and escalate when needed.
• Act as a liaison between internal teams and vendors.

Skills

Communication skills

Analytical thinking

Problem-solving

Detail-oriented

Project management

Regulatory knowledge

Process improvement

Microsoft Excel

Microsoft PowerPoint

Education

Associates Degree

Bachelor's Preferred

Tools

Trace Link

Tableau

SQL

Job description

Our Client, a Retail Pharmacy company, is looking for a Analyst II - DSCSA Product Flow for their Remote location.

Responsibilities

• The Sr. Analyst – DSCSA Product Flow will be primarily responsible for DSCSA activities requiring a high degree of internal-facing interactions, resolving DSCSA data errors, and ensuring efficient product flow of prescription pharmacy product.
• The Sr. Analyst will have the responsibility of managing a queue and processing DSCSA-related data errors, which prevent the compliant product flow of drugs held in quarantine locations at Distribution Centers and pharmacies.
• The Sr. Analyst’s activities will support 10 distinct business units across Retail, PBM, Omnicare, Client, and Oak Street Health.
• The Sr. Analyst will play a key role in maintaining the formal documentation of key processes.
• The Sr. Analyst will join forces with the field teams and leadership; vendors of prescription pharmacy product; and the vendor for the web-based application with which the exceptions queue and processing activities will take place.
• This role will focus on monitoring, troubleshooting, and resolving serialization and traceability exceptions, managing serialization and exception handling under the Drug Supply Chain Security Act (DSCSA).
• Minimizing and eliminating the risk for financial penalties incurred due to DSCSA non-compliance.
• Minimizing the impact to working capital and waste caused by quarantined product, DSCSA-data errors, and internal systems errors.
• Defining the financial and operational opportunities for savings due to internal and external non-adherence to standard pharmacy warehouse receiving procedures.
• Monitor and manage serialization exceptions using Trace Link SCWM platform, ensuring timely investigation and resolution; Troubleshoot Client traceability and verification issues, escalating to trading partners.
• Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with Client policies and regulatory standards.
• Act as a liaison between Client internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions.
• Assist in training Client teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices.
• Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates.

Requirements

• Strong verbal and written communication skill with the ability to present finding and influence key stakeholders.
• Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines.
• Proven experience leading cross functional collaboration and building consensus across Client enterprise.
• Ability to adapt quickly to shifting priorities and evolving DSCSA regulatory requirements.
• Highly detailed oriented with strong focus on accuracy and completeness.
• Demonstrated ability to manage complex project and competing priorities under tight deadlines.
• Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments.
• Familiarity with DSCSA requirements, serialization, and traceability compliance across all Client business units (distribution center, PBM, retail tech.) settings.
• Knowledge of typical pharmacy and warehouse product flow and work force.
• Hands on experience with Trace Link or similar DSCSA compliance platform.
• Proven track record managing queues and driving process improvement across large organization.
• Ability to influence outcomes, mediate conflicts, and guide team to resolution in high stake regulatory environment.
• Advanced proficiency in Microsoft Excel and PowerPoint
• Associates Degree Required
• Bachelor's is preferred

Preferred

• 3+ years’ experience in supply chain, analysis, retail, or healthcare
• BA/BS in Information Systems, Supply Chain Management, or equivalent
• Broad Supply Chain and/or Store Operations experience
• Prior experience with Tableau or BI tools
• Highly motivated and a natural problem solver
• Prior database experience preferably utilizing SQL.
• Experience in developing analytical tools, templates, financial/statistical models, or process flows.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.