Allentown Office, The Buckeye Building, 6161 Hamilton Blvd, Allentown, PA 18106, USA
Buckeye Partners is the premier infrastructure and logistics provider for the world’s energy needs, with a history dating back to 1886.
Role Summary
The Analyst II, Contract Management and Analysis is responsible for translating commercial revenue contracts into accurate, executable billing structures and ensuring contracts are effectively managed throughout their lifecycle. This role requires strong analytical skills and the ability to apply judgment when contract terms, business intent, and system capabilities do not fully align.
Responsibilities & Essential Functions
- Review and interpret revenue contracts and determine the appropriate billing approach, including non‑standard scenarios
- Ensure accurate execution of financially relevant contract terms
- Complete contract set‑up and charge configuration in the billing system, aligning system setup with contract intent
- Validate and maintain accuracy of contract fees within the billing system
- Ensure appropriate documentation is maintained for billing changes to support audit requirements
Contract Lifecycle Management
- Track and manage key contractual dates, terms, and obligations to support ongoing compliance
Annual Escalations (Support Role)
- Support execution of annual contract escalations during high‑volume periods, including rate updates, calculations, and related activities
Non‑Standard Billing & Issue Resolution
- Collaborate with Accounting on non‑automated or moderately complex billing scenarios requiring interpretation
- Calculate and submit manual charges when automation is not feasible
- Investigate and resolve billing discrepancies and customer inquiries, identifying root cause and implementing solutions
Systems & Process Awareness
- Maintain working knowledge of billing and terminal systems to support resolution of billing scenarios
- Support process and system improvements as needed
- Apply sound judgment when encountering unfamiliar or less‑defined scenarios
- Adapt to evolving processes, systems, and tools, including increased automation
- Build cross‑functional awareness over time, with opportunities to expand involvement as business needs evolve
Position Requirements
- Experience reviewing and interpreting contracts with a focus on financially relevant terms
- Strong analytical skills and attention to detail
- Proficiency in Microsoft Excel
- Experience with inventory or billing systems preferred (e.g., Toptech or similar)
- Petroleum industry knowledge preferred
Certificates & Licenses
Other Skills, Attributes and Abilities
- Ability to apply judgment in situations that are not clearly defined
- Strong problem‑solving and organizational skills
- Ability to manage multiple priorities in a fast‑paced environment
- Effective communication and collaboration skills
- Flexibility and willingness to grow as responsibilities evolve
Essential Functions
- This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- This position requires compliance with all personnel policies.
Physical & Safety Requirements
- Normal office environment
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.