Analyst I/ II - Workforce Development Analyst, Human Resources Department

City of San Jose; San Jose (CA); On-site; USD 89,000 - 120,000; Full time

Job summary

An exciting opportunity awaits at a progressive city organization seeking a Workforce Development Analyst. This role involves enhancing recruitment efforts through innovative digital marketing strategies and engaging with educational institutions to inspire future public service leaders. You will play a crucial part in fostering a diverse workforce, facilitating workshops, and coordinating training programs that promote employee growth and wellness. If you are passionate about human resources and eager to make a positive impact in your community, this position offers a dynamic environment where your creativity and organizational skills will shine.

Qualifications

• Bachelor's degree required for both Analyst I and II positions.
• Experience in human resources or related fields preferred.

Responsibilities

• Contribute to digital recruitment efforts and marketing campaigns.
• Facilitate workshops for potential applicants and current employees.
• Coordinate Citywide training programs and events.

Skills

Organizational Skills

Customer Service

Analytical Thinking

Communication Skills

Creativity

Multi-Tasking

Teamwork & Interpersonal Skills

Education

Bachelor's Degree

Tools

MS Outlook

MS Word

MS PowerPoint

MS Access

MS Excel

Job description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit hereto learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at [e-mail].

About the Department

The mission of the Human Resources Department states: “Our Human Resources team recognizes that our employees power the City of San José and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive.”

San Jose’s Human Resources Department offers key strategic support to the City and is responsible for the following core services:

• Employment Services – Facilitate the City’s ability to attract and hire a diverse and talented workforce.

• Recruitment and Workforce Development – Lead Citywide recruitment strategies and oversee employee training and pipeline initiatives that drive growth, engagement, and long-term retention.

• Employee Benefits–Provide benefit programs that best meet the needs of employees, retirees, their dependents,and the City, assist participants in effectively utilizing their plans and promote employee wellness.

• Health and Safety–Provide services that promote employee health, safety, and well-being.

The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery.

Salary Information

The salary ranges for the Analyst I/II classifications are:

Analyst I: $$89,849.76 - $109,200.00

Analyst II: $$98,039.76 - $119,159.04

All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate’s qualifications and experience.

The Human Resources Department is currently seeking to fill one (1) Workforce Development Analyst (Analyst I/II) vacancy that will report to a Senior Analyst of the Recruitment and Workforce Development Division.

The positions’ duties and its responsibilities would include, but would not be limited to, the following:

• Working with the Recruitment and Workforce Development team, the Analyst will contribute to the City’s digital recruitment efforts including creating and deploying digital and social media campaigns, curating visual libraries of photos and other media assets to be used in marketing and recruitment aimed at attracting talent to the City of San José.

• Execute a variety of in-person and virtual recruitment and pipeline activities with educational institutions from K-12, Career and Technical Education, and Colleges and Universities to inspire and attract students to public service in local government. The program of activities includes, but not limited to, opportunities related to promoting internships, hosting workshops, overseeing academies, organizing job shadowing opportunities, tabling at career fairs, and supporting mentorship programs.

• Facilitate workshops for potential applicants and current City employees.

• Coordinate the logistics of Citywide instructor-led training programs, including both in-person and virtual training events. This includes development of training materials, securing space reservations, tracking participant registration, management of third-party vendor relationships, and administration of a Learning Management System (LMS).

• Conducting analysis of training and event evaluation data and presenting data in various reports, memos, or other storytelling media.

• Provide support in the design, implementation, and continuous improvement of the department-wide website and other digital projects using customer focused, user-friendly principles and research.

• Supervise interns and/or clerical staff assisting with research and testing activities as needed.

This is an exciting opportunity for individuals with a passion for human resources. The position requires strong organizational skills and the ability to build effective working relationships with other key stakeholders within the City of San Jose organizational structure. Attention to detail, a strong customer service perspective, adaptability to changing circumstances and critical thinking skills are crucial. This position requires a creative thinker who apply creativity to digital and print marketing materials and/or training and instructional design concepts. This individual should be comfortable leading events in front of crowds of up to 150 people.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment as an Analyst I/II, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Analyst I:A Bachelor's Degree from an accredited college or university and no experience required.

Analyst II:A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in the budget, finance, grant administration, organizational analysis, general administration, or human resources.

Acceptable Substitution: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year-for-year basis.

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Analytical Thinking - approaches a situation or problem by defining the problem or issue.

Collaboration - Develops networks and builds alliances; engages in cross-functional activities.

Communication Skills - effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Customer Service - demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Facilitation - Exhibits behaviors and techniques that enhance the quality of group processes.

Multi-Tasking - can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Teamwork & Interpersonal Skills - demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses toallthe job specific questions.You must answer all questions to be considered or your applicationmay bedeemedincomplete and withheld from further consideration.Only those candidates whose backgrounds best match the position will be invited toproceedin the selection process.Additionalphases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions IN DETAIL during the online application process. Please note that there is a4,000-character limit, including spaces, for each text response.

• Please describe your experience with designing, leading or facilitating workshops, training opportunities, or events for employees or volunteers.

• Please describe your experience using digital marketing or graphic design to attract applicants to employment. Please include any experience with LinkedIn, LinkedIn Recruiter, Handshake, or other platforms. Describe your specific role in the design or outreach campaigns.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Irina Orozco at [e-mail]

The application deadline is Monday, May 12, 2025at 11:59 PM.