Analyst, Hotel Technology Strategy

Wyndham Hotels and Resorts, Inc.; Northern (KY); Hybrid; USD 65,000 - 78,000; Full time

Benefits offered by this job

Health insurance with HSA/FSA options

Vision insurance

Life/AD&D insurance

Short- & Long-Term Disability

401(k) with company match

Paid vacation time

Paid holidays

Paid sick leave

Volunteer day

Job summary

Wyndham Hotels & Resorts seeks an Analyst, Hotel Technology Strategy to join our Remote in the United States team. The role focuses on deploying and governing hotel technology solutions across our global portfolio, coordinating with stakeholders, regions, and partners to drive adoption and performance.

The successful candidate will communicate effectively, learn quickly, and bring an analytical mindset to technology programs such as Wi‑Fi, TV, PMS integrations, and mobile key initiatives.

Qualifications

• Strong written and verbal communication, presentation, and stakeholder engagement skills.
• Familiarity with hospitality systems such as PMS, POS, Wi‑Fi, Casting/TV, or Key Systems is preferred.
• Demonstrated ability to learn new technologies quickly.
• Strong organizational skills and attention to detail.
• Ability to coordinate multiple initiatives and work effectively across teams.
• Interest in hospitality technology or hotel operations.
• Analytical mindset with the ability to interpret information and trends.

Responsibilities

• Gather hotel technology needs and document practical, scalable, and brand-aligned solutions.
• Support implementation and rollout of approved technology programs in coordination with internal and external teams.
• Develop knowledge of hotel systems and provide analytical and coordination support for deployment and lifecycle management.
• Coordinate with cross-functional and regional teams to support alignment, readiness, adoption, and performance tracking.
• Support stakeholders in advancing adoption and operational effectiveness across Wyndham’s technology portfolio.
• Ensure in-room, back-of-house, and guest-facing systems align with guest expectations and Wyndham standards.
• Develop and maintain best-practice documentation and process playbooks.
• Analyze data from deployed solutions and summarize findings for internal teams.
• Manage expense and time reporting and participate in meetings.

Skills

Communication skills

Stakeholder engagement

Analytical mindset

Learn quickly

Organizational skills

Hospitality technology interest

Team collaboration

Tools

PMS systems

POS systems

Wi‑Fi technology

Casting/TV tech

Key Systems

Job description

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Property Name: Remote in the United States

Wyndham Hotels & Resorts is now seeking a Analyst, Hotel Technology Strategy to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of one of the largest hotel franchise companies in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Hotel Technology Strategy Analyst supports the deployment, governance, and optimization of hotel technology solutions across Wyndham Hotels & Resorts’ global portfolio. This role works closely with internal stakeholders, regional teams, and external technology partners to support implementation initiatives, program adoption, reporting, and operational execution.
The successful candidate will be a strong communicator with an analytical mindset, curiosity about hospitality technology, and the ability to learn quickly in a collaborative environment. Prior hospitality technology experience is preferred but not required; candidates with relevant education, transferable experience, and demonstrated potential are encouraged to apply.

This role will support:

• Implementation of Wyndham hotel technology programs, including Wi-Fi, TV, Gateway, EV Charging, Mobile Key, and PMS integrations.
• Vendor and partner coordination.
• Business requirements gathering and program readiness activities.
• Reporting, performance analytics, and adoption metrics.
• Documentation of processes, standards, and best practices.
• Coordination across business, IT, sourcing, legal, regional teams, and technology partners.

What you'll do

• Gather and analyze hotel technology needs and assist in documenting practical, scalable, and brand-aligned solutions.
• Support the implementation and operational rollout of approved technology programs in coordination with internal and external teams.
• Develop working knowledge of hotel systems and provide analytical, documentation, and coordination support for their deployment, integration, operation, and lifecycle management.
• Coordinate with cross-functional and regional teams to support alignment, readiness, adoption, and performance tracking.
• Support business and IT stakeholders in advancing adoption and operational effectiveness across Wyndham’s hotel technology portfolio.
• Assist in ensuring that in-room, back-of-house, and guest-facing systems align with guest expectations, property operational needs, and Wyndham’s global technology standards.
• Assist in developing and maintaining best-practice documentation, implementation guides, and process playbooks.
• Analyze data from deployed solutions and summarize findings and potential opportunities for internal business teams.
• Manage expense and time reporting and participate in departmental and regional meetings.

You'll be successful if you have

• Strong written and verbal communication, presentation, and stakeholder engagement skills.
• Familiarity with hospitality systems such as PMS, POS, Wi-Fi, Casting/TV, or Key Systems is preferred but not required.
• Demonstrated ability to learn new technologies, processes, and business concepts quickly.
• Strong organizational skills and attention to detail.
• Ability to coordinate multiple initiatives and work effectively across teams.
• Interest in hospitality technology, technology strategy, or hotel operations.
• Analytical mindset with the ability to interpret information, identify trends, and communicate findings.

Required Qualifications/Experience

• Relevant internship, academic, project, hospitality, technology, or business experience may be considered.

Company Overview

Wyndham Hotels & Resorts is one of the largest hotel franchise companies in the world by number of properties with approximately 8,400 hotels across over 95 countries on six continents. Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 25 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States,Remote,Remote,Remote 00000
Employment Status: Full-time

For U.S. based positions only, the expected pay range for this position is $65,000-$78,000annually.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 10% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

• Health insurance with HSA and FSA options
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage
• 401(k) with generous company match
• Vacation time- Accrue 1.615hours of paid vacation per week
• Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
• Paid sick leave accrued as state and local laws require
• Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 11/01/2026.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

• Being responsive, respectful and delivering great experiences to our guests, partners and communities.
• Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
• Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

• Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
• Competitive salary and benefits.
• Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
• A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.