Analyst - Global Fund Services Operations Service Delivery

JPMorgan Chase & Co.; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

JPMorganChase in the United States is seeking a Fund Servicing Analyst to support fund servicing operations. You will execute routine transactions and collaborate with multiple teams to ensure accuracy and efficiency while contributing to process improvements.

This role emphasizes active listening, strong client focus, and adherence to cybersecurity practices to safeguard information and systems. Join a global financial services leader and grow your skills in a collaborative, learning-oriented

Qualifications

• Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency.

Responsibilities

• Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
• Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
• Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems.
• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
• Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.

Skills

Baseline knowledge

Active listening

Continuous improvement

Job description

We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees’ personal and professional development.

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.

Job responsibilities

• Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
• Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
• Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems.
• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
• Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency.