Analyst, eCommerce & Customer Marketing (Kroger)

Kraft Heinz; Cincinnati (OH); Remote; USD 78,000 - 97,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Job summary

Kraft Heinz is seeking an Analyst, eCommerce & Customer Marketing for Kroger to support omnichannel programs and drive execution across eCommerce, Customer Marketing, Sales, Brand, and agencies. This role blends project management, campaign execution, reporting, and cross-functional collaboration to ensure timely, accurate delivery and actionable insights.

Strong communication, data analysis, and proficiency with Excel/PowerPoint are essential, with a plus for digital marketing familiarity.

Qualifications

• Bachelor's degree in Business, Marketing, Analytics, or related field.
• 1–3 years in customer marketing, eCommerce, or sales support.
• Strong project management and communication skills.

Responsibilities

• Support Kroger eCommerce and Customer Marketing programs.
• Coordinate briefs, timelines, and partner communications.
• Collaborate with cross-functional teams for campaign execution.
• Maintain campaign trackers, calendars, and budgets.
• Analyze program performance and provide optimization recommendations.

Skills

Project management

Cross-functional collaboration

Data analysis

Communication skills

Excel

PowerPoint

Attention to detail

Independent worker

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Job Description

At Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, focused on delivering Superior Execution every day.

Job Description

At Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, focused on delivering Superior Execution every day. The Analyst, eCommerce & Customer Marketing, Kroger plays a key role in supporting Kroger omnichannel marketing programs and helping drive execution across eCommerce, Customer Marketing, Sales, Brand, and agency partners. This position combines project management, campaign execution, reporting, and cross-functional collaboration to ensure programs are delivered accurately, efficiently, and on time.

Essential Functions & Responsibilities

• Support the planning and execution of Kroger eCommerce and Customer Marketing programs and campaigns.
• Coordinate campaign briefs, timelines, deliverables, and communications with internal and external partners.
• Partner with Customer Marketing, eCommerce, Sales, Brand, Retail Media, and agency teams to ensure successful campaign execution.
• Maintain campaign trackers, calendars, budgets, and other planning tools that support team operations.
• Review promotional details, product information, and creative assets to ensure accuracy and readiness for launch.
• Monitor campaign execution and proactively identify issues, risks, and opportunities for optimization.Develop campaign recap materials, performance reports, and business updates for stakeholders.
• Analyze program performance and provide recommendations to improve future activations.
• Support recurring customer and team routines, including business reviews, planning meetings, and cross-functional updates.
• Identify and implement process improvements that enhance team effectiveness and ways of working.

Expected Experience & Required Skills

• Strong organization and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent written, verbal, and presentation communication skills.
• Strong attention to detail and ability to ensure accuracy across multiple data sources and deliverables.
• Demonstrated ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with the ability to translate data into actionable insights and recommendations.
• Ability to work independently, prioritize effectively, and thrive in a fast-paced environment.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Experience supporting marketing, eCommerce, customer marketing, retail media, or sales organizations preferred.
• Familiarity with digital marketing, omnichannel marketing, or customer-specific activation planning is a plus.

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Analytics, Communications, or a related field.
• 1-3 years of experience in customer marketing, eCommerce, sales support, shopper marketing, project management, or a related field.
• Interest in digital commerce, retail media, and customer marketing strategy.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range

$77,800.00 - $97,300.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Benefits

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.