Analyst - CPC, CCS, CCS-P, or RHIT

Blue Cross Blue Shield of Michigan; Detroit (MI); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

Blue Cross Blue Shield of Michigan is seeking a capable analyst to support management in evaluating and improving production workflows, work processes for systems, reporting and new products to enhance customer service and quality.

You will compile data, analyze operations, develop procedures, and present reports to guide policy changes and performance improvements across departments.

Qualifikationen

• Bachelor's degree preferred in a related field.
• 2 years of experience in a related field required.
• Strong verbal and written communication.
• Ability to work independently or in a team with all levels of the organization.
• Strong analytical and problem-solving skills to improve processes.
• Excellent organizational and prioritization abilities.

Aufgaben

• Assist and support management in evaluating and improving production workflows and processes.
• Support projects to enhance efficiency of procedures, controls, and performance.
• Compile and analyze data to identify and resolve business problems.
• Utilize reporting systems; participate in testing and suggest improvements.
• Provide status updates to leadership on projects and issues.
• Communicate policy changes to achieve project objectives; document procedures.
• Create and present reports to display operational data and drive changes.
• Support internal departments and external entities with information and training.
• Participate in special projects or workgroups as assigned.

Kenntnisse

Communication

Interpersonal skills

Analytical thinking

Problem solving

Time management

Ausbildung

Bachelor's degree in related field

Tools

Microsoft Office Suite

Jobbeschreibung

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality.

• Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance.
• Compile and analyze operational data to identify and resolve business problems.
• Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
• Provide leadership team with status updates on projects and issues.
• Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures.
• Create and present reports and presentations to display operational data and propose business changes.
• Provide support to both internal departments and external entities by answering questions, supplying information and training.
• Participate on special projects or workgroups as assigned.

\"Qualifications\"

• Bachelor's Degree in a related field is preferred.
• Two (2) years of experience in a related field is required.
• Effective verbal, written communication and interpersonal skills.
• Ability to work independently or in a team environment and interact with all levels of the organization.
• Effective analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.
• Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.
• Proficient in Microsoft Office suites.
• Ability to develop and maintain effective working relationships.

Departmental Preferences:

• Coding certification is preferred (e.g., CPC, CCS, CCS-P, or RHIT).
• Working knowledge of medical coding standards including HCPCS, CPT, ICD-10 etc. is preferred.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.