Analyst, Client Strategy New New York, United States

Sotheby's International; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Sotheby’s International in New York seeks a Client Strategy professional to develop and implement client engagement strategies. You will partner with Specialist Departments, Regional Offices, Marketing, and other units to maximize reach within the existing and prospective client base.

Responsibilities include researching top clients, maintaining accurate CRM data, creating briefs and high-level presentations, and supporting pre-sale targeting initiatives with insights from data analysis.

Qualifications

• Minimum 2-3 years related auction or art market experience or related analyst role.
• Strong analytical and research skills with attention to detail.
• Excellent written and verbal communication.

Responsibilities

• Partner with Client Strategists to research for team meetings and top client reviews.
• Ensure accuracy and integrity of client information in CRM systems.
• Create briefs, family trees and high-level presentations on key families/clients.
• Support pre-sale targeting initiatives and brainstorm for top lots and potential bidders.
• Collaborate on sale targeting with Digital Marketing and AI teams.
• Assist with invitation lists for bespoke events and draft client biographies.
• Record action points and deliverables from meetings for follow-through.
• Perform competitor analysis to identify business development opportunities.

Skills

Minimum 2-3 years experience in art/au

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

THE ROLE

Sotheby’s Client Strategy team develops and implements strategies around existing clients and gathers intelligence on key high net worth individuals in order to generate commercial opportunities.Partnering with areas of the business including Specialist Departments, Regional Offices, Marketing, Business Intelligence, Special Events, and other key business units, this team is responsible for spearheading initiatives to maximize Sotheby’s reach within its existing and prospective client base.

RESPONSIBILITIES

• Partner with Client Strategists to research for team meetings including top client reviews, regional meetings, and to support key auctions
• Ensure the accuracy and integrity of client information in client system/CRM throughout the year
• Creation of team meeting briefs, family trees and high-level presentations to provide an overview of key families/clients and related stakeholders
• Support pre-sale targeting initiatives, including creative brainstorming for top lots, research potential new bidders
• Sale targeting: partner with Client Strategists to drive pre-sale targeting initiatives to strategically sell our auctions in collaboration with Digital Marketing and Thread Genius/AI teams
• For bespoke seated events, assist with invitation list building, collaborate with Special Events team, and create client biographies
• Conduct r esearch for post-sale meetings, recording action points and deliverables to ensure business-getter follow through
• Competitor analysis: Analyze known competitive transactions, distill key insights, and assess business development opportunities

Client Coverage Initiative and Data Analysis

• Data analysis and aggregation in Excel using Sotheby’s proprietary databases
• Support team meetings and internal presentations by taking meeting minutes, paying close attention to action points, and circulating following the meetings
• Assist with maintenance of long-term project pipelines and large data sets
• Analyze and create clear stats from large data sets reviewing Sotheby’s collector base
• Identify trends in data and analytics to support coverage initiatives
• Proposals: Provide strategic data points for Sotheby’s proposals for sale, including prospective buyers and key statistics
• New buyer activation: Analyze and providing insight on trends related to new bidders and buyers and reactivation of existing ones, complete sales-driven research, and develop strategies to enhance client retention

Client Prospecting and Research

• Use available resources including media, Wealth-X, and Sotheby’s CRM to identify client opportunities
• Regularly and systematically review Collector/Rich lists, including Forbes, ArtNews Top 200, real estate listings, and other media to ensure the accuracy of Sotheby’s existing client data and identify potential new clients

IDEAL EXPERIENCE & COMPETENCIES

• Minimum 2-3 years related auction or art market experience, or related experience in an analyst role
• Advanced user of Microsoft Excel, Word and PowerPoint
• Advanced analytical and research skills and the ability to identify and drive growth opportunities
• Ability to run basic stats and work through large quantities of data to analyze trends
• High degree of accuracy and attention to detail, with excellent writing/editing skills
• Excellent communication and interpersonal skills
• Superior organizational skills with the ability to prioritize multiple tasks with speed and efficiency
• Team player with a positive working rapport with colleagues
• Ability to work on multiple tasks and under pressure
• Ability to think laterally and creatively
• Flexibility to work some evenings and weekends when necessary

The proposed base salary for this position ranges from $55,000-$60,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.