Analyst, Citi Commercial Bank

Citi; New York (NY); Hybrid; USD 47,000 - 78,000; Full time

Job summary

Citi Commercial Bank in Singapore is seeking an Analyst to support international Mid-Market clients. You will collaborate with Senior Relationship Managers to service banking and financing needs, deepen relationships, and onboard new clients.

You will build contacts across Citi networks, support product implementations, and contribute to risk and credit analyses while maintaining a strong Client First focus.

Qualifications

• 2-5 years of experience in banking or financial services.
• Experience in Commercial/Corporate banking is desirable.
• Experience in a client relationship role or client-facing role.
• Sales, presentation and communication skills with focus on service quality.
• Analytical and credit skills.
• Proficiency with Microsoft and CRM applications.

Responsibilities

• Build relationships with Citi network and internal teams for clients’ requests and issues.
• Support Senior Relationship Manager in managing the client portfolio.
• Deliver a Client First approach and provide day-to-day banking and operational support to Mid-Market clients.
• Assist Senior Relationship Manager calls with preparation and diligence.
• Support client onboarding, onboarding processes, and CRM data management.
• Analyze client relationships, risks and opportunities, assist with credit write-ups and documentation.

Skills

Sales and communication

Analytical and credit skills

CRM & MS Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM applications

Job description

Analyst, Citi Commercial Bank

Location(s):

Singapore, Singapore, Singapore

Job Type:

Hybrid

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across various industries.

The primary responsibility of the Analyst will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients.

Responsibilities:

• Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution.
• Support Senior Relationship manager in management of assigned portfolio of clients.
• Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients.

• Supports Senior Relationship Manager calls on clients, assisting with preparation and diligence.
• Monitor and support products’ implementation processes, clients on-boarding process and manage sales Customer Relationship Management platform.
• Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes.
• Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.
• Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition.
• Work collaboratively with key internal stakeholders across Commercial Banking, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience
• Previous banking experience
• Working experience within Commercial/Corporate banking is desirable.
• Experience in a Client Relationship role or client facing role.
• Sales, presentation and communication skills. Focus on first class service quality.
• Analytical and credit skills
• High level of self-motivation
• Knowledge of general banking processes, general understanding of commercial banking solutions
• Ability to build & develop strong client relationships.
• Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners
• Analytical and problem-solving skills.
• Proficiency with Microsoft and Customer Relationship Management applications

Bachelor's/University degree or equivalent experience

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.