Analyst, Brokerage Operations Tax

Fidelity Investments Inc.; Covington (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

Fidelity Investments in Covington, KY seeks a Brokerage Tax Analyst to act as a technical expert on U.S. withholding tax for brokerage and retirement operations.

The role blends tax knowledge with data analysis, risk oversight, and technology support to ensure accurate withholding, remittance, reporting, and regulatory adherence. The position requires strong experience in NRA/backup withholding, IRS rules, and data-driven process improvement.

Qualifications

• Bachelor’s degree in Accounting, Taxation, Finance, Economics, Information Systems, or related field preferred.
• 3+ years of experience in financial services tax operations, withholding tax, information reporting, or regulatory reporting.
• CPA, MST or equivalent experience, EA, or advanced tax certification preferred.
• Subject expertise in NRA withholding, Backup withholding, Retirement withholding requirements.
• Experience with forms W-8 and W-9 documentation requirements.
• Deep understanding of IRS withholding and reporting regulations.
• Ability to interpret and communicate complex IRS regulations.
• Strong data analytics skills using SQL, Excel, Power BI, Alteryx, Tableau, or similar tools.
• Ability to write business requirements and support system testing for tax-related technology improvements.
• Knowledge of workflow automation and AI-enabled solutions.

Responsibilities

• Serve as SME for backup withholding, NRA withholding, and retirement withholding regulations.
• Analyze large data sets to identify withholding exceptions, trends, and risks.
• Partner with technology teams to automate manual processes and improve tax systems.
• Lead complex tax research, issue resolution, and regulatory interpretation.
• Support implementation of new IRS/federal and state tax reporting and withholding requirements.
• Oversee withholding reconciliations, remittances, and tax reporting accuracy.
• Develop business requirements, testing strategies, and readiness plans for tax initiatives.
• Identify opportunities to reduce risk through stronger controls and process redesign.
• Support audits, examinations, and regulatory inquiries with SME documentation.

Skills

Data analytics

SQL

Excel

Power BI

Alteryx

Tableau

Education

Bachelor's degree

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description

The Role

Are you passionate about tax regulations and financial services? As a Brokerage Tax Analyst at Fidelity Investments, you will act as a technical expert on U.S. withholding tax requirements, assisting our brokerage and retirement businesses. This position blends extensive tax knowledge with data analysis, operational risk oversight, and technology support to guarantee accurate withholding, remittance, reporting, and regulatory adherence.

Responsibilities

You will employ your tax knowledge, analytical capabilities, and new technologies to identify trends, mitigate risk, improve controls, and drive operational efficiency across withholding tax processes. Partnering closely with Operations, Technology, Product, Compliance, Service, and Vendor teams, you will modernize tax operations and support regulatory change initiatives. Key responsibilities include:

• Serving as a primary subject matter expert for backup withholding, nonresident alien (NRA) withholding, and retirement withholding regulations.
• Analyzing large data sets to identify withholding exceptions, trends, root causes, and emerging risks.
• Partnering with technology teams to automate manual processes and improve tax-related systems and controls.
• Leading complex tax research, issue resolution, and regulatory interpretation activities.
• Supporting implementation of new IRS/federal and state tax reporting and withholding requirements.
• Performing oversight of withholding reconciliations, remittances, and tax reporting accuracy.
• Developing business requirements, testing strategies, and operational readiness plans for tax-related initiatives.
• Finding opportunities to reduce operational risk through stronger controls, monitoring, and process redesign.
• Supporting audits, examinations, and regulatory inquiries by providing subject matter expertise and documentation.

The Expertise And Skills You Bring

• Bachelor’s degree in Accounting, Taxation, Finance, Economics, Information Systems, or related field preferred.
• 3+ years of experience in financial services tax operations, withholding tax, information reporting, or regulatory reporting.
• CPA, MST or equivalent experience, EA, or advanced tax certification preferred.
• Subject expertise in NRA withholding (Chapter 3 and Chapter 4/FATCA), Backup withholding, Retirement withholding requirements.
• Experience with forms W-8 and W-9 documentation requirements.
• Deep understanding of IRS withholding and reporting regulations.
• Demonstrated ability to interpret, apply, and communicate complex IRS regulations.
• Strong data analytics skills applying SQL, Excel, Power BI, Alteryx, Tableau, or similar analytical platforms.
• Ability to write business requirements and support system testing for tax-related technology improvements.
• Knowledge of workflow automation, AI-enabled solutions, and process improvement methodologies.
• Understanding of tax reporting platforms, brokerage operations, and client account servicing environments.

The Team

Our team is responsible for withholding, remitting, and filing for federal and state requirements. The team also manages annual tax form requirements for retirement accounts, college savings accounts, and non-resident aliens, as well as testing and validation of their related forms for production. We have daily responsibilities for sending large amounts of money on behalf of the customers, to different government agencies at varying times and frequencies. Incorrect remittance can result in large fines to the firm, making their accuracy critical. We process ad-hoc and proactive service requests.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category:

Brokerage Operations

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.