Analyst - Air Logistics Operations

GLOVIS America, Inc.; California (MO); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) with Generous Matching

Paid Vacation, Holidays and Sick leave

Job summary

A logistics provider in California seeks an Analyst for Air Logistics. The role entails managing daily air import and export operations, overseeing freight transportation, and ensuring customer satisfaction through effective communication. Candidates should hold a high school diploma, with a bachelor's degree preferred, and have 1-2 years of logistics experience. The position offers a comprehensive benefits package, including medical, dental, vision insurance, and 401(k) with matching.

Qualifications

• 1 - 2 years of direct experience in Logistics and/or Accounting required.
• 2 - 5 years of direct experience in Logistics and/or Accounting preferred.

Responsibilities

• Manage Air Import & Export daily operations.
• Oversee transportation of freight to ensure customer satisfaction.
• Liaise with customers, suppliers, and transportation carriers.
• Manage departmental operational tasks.
• Implement Air Freight forwarding operational procedures.

Skills

Excellent written and verbal communication skills

Proficient with PC skills, MS Office products

Outstanding problem solving and organizational skills

Education

HS Diploma/GED

Bachelor's Degree

Tools

CRM system

Job description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst - Air Logistics position will be responsible for managing the overall Air Import & Export daily operations. This person will have and maintain high level interface directly with customers on a regular basis, develop logistics solutions that can reduce costs, improve service levels, and have the ability to build strong relationships to drive the business.

Responsibilities

• General 3PL operations (Inbound, Outbound, In-land, and Warehouse/Distribution)
• Oversee the transportation of freight and ensure complete customer satisfaction by facilitating timely and accurate communication
• Provide guidance and direction to freight forwarding operation team on operational decisions based on immediate requirements and urgent transportation
• Liaise with customers, suppliers, inland transportation carriers to ensure that a premium level of customer service is always present
• Accurately manage and maintain departmental operational tasks such as accounting, reporting, and records keeping in accordance with internal policies, and state and federal regulations
• Manage accounts to retain existing relationships and grow share of business
• Ensure that all issues related to service failures are followed up on and corrective action implemented
• Implement and continuously enhance Air Freight forwarding operational procedures (import and export)
• Prepare FF month end, support Finance/Accounting department for invoice, inquiries, aging, and reconciliation
• Manage and monitor freight forwarding accounts receivable and accounts payable
• Customer services and client management
• New accounts operation set-up support and competitive analysis
• Accomplish top management mission by completing related results as needed
• Other duties as assigned

Compensation

$52,000 - $56,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits Of Working At Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent written and verbal communication skills Required
• Proficient with PC skills, MS Office products (ex. Excel, Word, PowerPoint, Outlook, and other database management systems) Reqyured
• Outstanding problem solving, organizational, communication, and interpersonal skills Required
• Experience with CRM system Preferred

Education & Experience

• HS Diploma/GED Required
• Bachelor's Degree Preferred
• 1 - 2 Years of direct experience in Logistics and/or Accounting Required
• 2 - 5 Years of direct experience in Logistics, and/or Accounting Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing, and usage of scanner and tablets
• Possible exposure to change in temperature in an indoor/outdoor building
• Possibility of domestic travel - 5%
• Stand/walk
• Carry/lift up to 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Rancho Dominguez, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.