Analyst, Account Resolution - Remote

Lifepoint Health®; Brentwood (TN); Remote; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking an Analyst for Account Resolution to enhance healthcare delivery in rural communities. This remote role involves critical account reviews, resolving payment issues, and collaborating with revenue cycle vendors to ensure accurate financial processes. The ideal candidate will leverage their critical thinking and problem-solving skills to drive improvements and report insights to leadership. Join a dedicated team committed to making communities healthier, with a comprehensive benefits package that supports your wellbeing and professional growth.

Benefits

401k

Flexible PTO

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee Assistance Program

Qualifications

• 3+ years of experience in hospital-based revenue cycle.
• Proficiency in Microsoft Office and knowledge of BI tools is a plus.

Responsibilities

• Perform account reviews and resolve accounts, documenting actions.
• Analyze account trends and provide insights for process improvements.

Skills

Critical thinking

Problem solving

Decision-making

Microsoft Office

Business Objects

PowerBI

Tableau

Education

High school diploma

Job description

Join to apply for the Analyst, Account Resolution - Remote role at Lifepoint Health

1 week ago Be among the first 25 applicants

Join to apply for the Analyst, Account Resolution - Remote role at Lifepoint Health

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. We are dedicated to serving communities nationwide by providing exceptional care and believe in empowering our talented teams to create purposeful and fulfilling environments.

What you’ll do:

As an Analyst, Account Resolution, you will be responsible for critical account reviews and resolution. This includes retrieving work through designated worklists and exception reports, assessing accounts for posting issues or payment delays, driving account payments or resolutions, escalating delinquencies, tracking persistent issues, and holding revenue cycle vendors accountable.

Responsibilities:

1. Perform account reviews, evaluate unresolved accounts, and work with revenue cycle vendors or resolve accounts personally, documenting actions in relevant systems.
2. Analyze persistent trends from account reviews, provide insights to vendors and management, and identify opportunities for process improvements.
3. Participate in performance review calls, communicate issues, and develop corrective plans with vendors. Report weekly to leadership on issues and barriers.
4. Collaborate on developing and implementing process improvement strategies.
5. Verify data accuracy in reports and ensure validation before distribution to stakeholders.

What you’ll need:

Education:

• High school diploma

Experience:

• Critical thinking, problem solving, and decision-making skills. Ability to work independently in stressful environments. Proficiency in Microsoft Office; knowledge of Business Objects, PowerBI, or Tableau is a plus.
• Minimum of three (3) years hospital-based revenue cycle experience, preferably in insurance accounts receivable collection.
• Understanding of hospital healthcare revenue cycle processes.

Why choose us:

We support our facilities and staff in providing care to our communities. Our mission is "Making Communities Healthier," and we aim to attract, retain, and empower a diverse workforce dedicated to this goal. We offer a comprehensive benefits package, including 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and Employee Assistance Program, designed to promote your wellbeing.