Amusements Attendant - Pineville, NC

Sparetime Entertainment; Pineville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading entertainment center in Pineville seeks a guest service representative to engage with guests, operate games, and ensure a fun and safe environment. Responsibilities include greeting guests, managing transactions, and maintaining the gaming area. Ideal candidates will have a high school diploma and experience in hospitality or retail. Join us to create memorable experiences for our guests!

Qualifications

• 6+ months previous entertainment center, hospitality, or retail experience preferred.

Responsibilities

• Interact professionally with guests and provide instructions.
• Patrol gaming area and respond to guest needs.
• Operate POS system and manage transactions.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Job description

Job Responsibilities

• Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).

• Greet guests, determine needs, explain games, and provide start up instructions, as necessary.

• Patrol gaming area to respond to guest’s needs and take action to correct any problems.
• Encourage users to try other games or laser tag.
• Perform opening and closing duties as required.
• Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.
• Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.
• Maintain a sanitary, organized, presentable area, up to and including the laser tag and escape rooms.
• Communicate any inventory shortages or damaged equipment to supervisor.
• Promote knowledge of the location’s features and upcoming events.
• Monitor guests for rule violations.
• Enforce safety rules and report hazards.
• Report all company violations to management.

• Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Qualifications

• High school diploma or equivalent preferred.
• 6+ months previous entertainment center, hospitality, or retail experience preferred.

Work Environment

• The noise level can be loud and may contain lighting effects such as lasers and strobes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to stand and walk for extended periods of time and able to lift 50 pounds.
• This position regularly requires long hours and frequent weekend work.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.