AML Quality Control Analyst

Barclays; Whippany (NJ); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Paid leave

Job summary

Barclays in Whippany, NJ is seeking an AML Quality Control Analyst to assess the quality of business processes and their execution, and to drive improvements in quality standards. The role emphasizes AML knowledge, SAR reporting, and QA techniques to strengthen controls within an extensive banking operation.

The position involves collaborating with multiple teams, performing audits, and reporting findings to senior stakeholders.

Qualifications

• AML knowledge is required.
• SAR writing and review experience is essential.
• Experience with financial crime investigative techniques is preferred.

Responsibilities

• Identify areas for quality improvements in operations and propose changes.
• Develop and implement quality control procedures to mitigate risks.
• Collaborate with bank-wide teams to define quality guidelines and action plans.
• Create reports and presentations on quality control performance for senior stakeholders.
• Monitor performance of customer-facing staff and provide feedback and coaching.
• Execute quality audits aligned with regulatory requirements and internal policies.
• Identify industry trends to drive best practices in QA services.
• Participate in projects to enhance QA efficiency and effectiveness.

Skills

AML knowledge

SAR writing

Financial crime investigation

Written communication

Trend analysis

Problem solving

Job description

Join us as a AML Quality Control Analyst at Barclays, to assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.

To be successful in this role, you should have sounded knowledge and skills in:

• Anti-Money Laundering (AML) knowledge.
• Suspicious Activity Report (SAR) writing and review experience.
• Financial crime investigative techniques.

Some Other Highly Valued Skills May Include

• Strong written communication, particularly in SAR narratives and QC feedback.
• Trend analysis and reporting.
• Problem solving and decision making

This role is located in Whippany, NJ.

Minimum Salary: $72,000.00

Maximum Salary: $85,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.

Accountabilities

• Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process.
• Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations.
• Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes.
• Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders.
• Monitoring of customer-facing colleagues’ performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions.
• Execution of quality audits of the bank’s processes and operations, aligned to regulatory requirements and internal policies.
• Identification of industry trends and developments to implement best practice in quality assurance services.
• Participation in projects and initiatives to improve quality control efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.