AML Quality Control Analyst

barclays; United States; On-site; USD 72,000 - 85,000; Full time

Job summary

Barclays seeks an AML Quality Control Analyst to assess the quality of business processes and drive initiatives to improve quality standards. You will develop guidelines, monitor performance, and report findings to senior stakeholders across the bank.

The role requires expertise in AML, SAR narratives, and financial crime investigative techniques, with the ability to collaborate with cross-functional teams and lead QA activities in a fast-paced environment.

Qualifications

• AML knowledge and experience.
• SAR writing and review experience.
• Financial crime investigative techniques.

Responsibilities

• Assess quality of business processes and implement quality standards.
• Develop quality improvement guidelines and action plans to monitor performance.
• Lead and perform quality audits aligned with regulatory requirements and policies.
• Monitor performance of customer-facing colleagues and provide feedback through reports and reviews.
• Identify industry trends to implement best practices in QA services.

Skills

AML knowledge

SAR writing

Financial crime investigations

Job description

Purpose of the role

To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.

Accountabilities

Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process.

Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations.

Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes.

Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders.

Monitoring of customer-facing colleagues' performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions.

Execution of quality audits of the bank's processes and operations, aligned to regulatory requirements and internal policies.

Identification of industry trends and developments to implement best practice in quality assurance services.

Participation in projects and initiatives to improve quality control efficiency and effectiveness.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.

Requires in-depth technical knowledge and experience in their assigned area of expertise

Thorough understanding of the underlying principles and concepts within the area of expertise

They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.

Will have an impact on the work of related teams within the area.

Partner with other functions and business areas.

Takes responsibility for end results of a team's operational processing and activities.

Escalate breaches of policies / procedure appropriately.

Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.

Advise and influence decision making within own area of expertise.

Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.

Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.

Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

Make evaluative judgements based on the analysis of factual information, paying attention to detail.

Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Guide and persuade team members and communicate complex / sensitive information.

Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Values and Mindset

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

About the Role

Join us as a AML Quality Control Analyst at Barclays, to assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.

Success Criteria

To be successful in this role, you should have sounded knowledge and skills in:

• Anti-Money Laundering (AML) knowledge.
• Suspicious Activity Report (SAR) writing and review experience.
• Financial crime investigative techniques.

Some other highly valued skills may include:

• Strong written communication, particularly in SAR narratives and QC feedback.
• Trend analysis and reporting.
• Problem solving and decision making

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Location

This role is located in Whippany, NJ.

Salary

Minimum Salary: $72,000.00

Maximum Salary: $85,000.00

The minimum and maximum salary/rate infor