AML Investigator III

pofft Technology Inc.; San Francisco (CA); Remote; USD 110,000 - 152,000; Full time

Job summary

Mercury is building a complete finance stack for startups. The AML Investigator III role is remote, with locations Anywhere in the World and Remote within United States, offering USD 109,500 - 152,100 per year.

You will help detect suspicious activity, conduct investigations, and draft Unusual Activity Reports, partnering with banks and internal teams to ensure smart, risk-based monitoring and thorough case management.

Qualifications

• Experience identifying money laundering or fraud in banking, fintech, or financial services through vendor and in-house transaction monitoring rules
• Fluent in the language of bank transactions (ACH, check, debit, credit, wire transfers), domestic and international
• Understanding the business banking landscape and familiarity with international activity and ownership
• Empathy and clarity in communication, with users and partners
• Efficient, organized, and proactive in work habits
• Love problem solving and making teams and processes more efficient

Responsibilities

• Provide input as new transaction monitoring rules are implemented and tuned
• Review AML and other alerts in the monitoring queue and take action
• Contact users for information on account usage and transactions
• Collaborate with partners and internal teams to review information received from users
• Investigate RFIs from partner banks and deliver clear AML reviews
• Decide on user accounts including locking or closing where appropriate
• Document findings and elevate unusual activity to partners for SAR consideration
• Develop an eye for potential fraud or money laundering and improve tools
• Write documentation on processes and train teammates

Job description

AML Investigator III Anywhere in the World 3 gün 2 saat 5 dakika önce yayınlandı. Full-Time We Work Remotely 109.500 - 152.100 USD

Headquarters: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.

You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Provide input as we implement new transaction monitoring rules and tune existing ones
• Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed
• Contact our users for information on their account usage and transactions
• Work with our partners and internal team members to review and assess information received from users
• Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity
• Decision user accounts as needed, including locking or closing accounts
• Develop an understanding of expected activity for each type of user we work with
• Document investigative findings and elevate unusual or potentially suspicious activity to our Partners for SAR consideration
• Develop an unfailing eye for potential fraud or money laundering
• Investigate tools that would make your job easier
• Write clear documentation on current processes and help train future teammates

Some things that might make you successful in a role like this:

• Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules
• Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
• Understand the business banking landscape and have familiarity with international activity and ownership
• Exercise empathy and understanding when communicating with users
• Communicate complicated concepts with efficiency and clarity, both in speech and writing
• Manage relationships with external parties with confidence and kindness
• Work with efficiency and focus
• Understand how to keep an organized and clean inbox
• Love problem solving and making teams, product, and processes more efficient
• ...

• Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules
• Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
• Understand the business banking landscape and have familiarity with international activity and ownership
• Exercise empathy and understanding when communicating with users
• Communicate complicated concepts with efficiency and clarity, both in speech and writing
• Manage relationships with external parties with confidence and kindness
• Work with efficiency and focus
• Understand how to keep an organized and clean inbox
• Love problem solving and making teams, product, and processes more efficient
• ...