AML Compliance Operations & Quality Control Lead

DRW Holdings, LLC.; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

DRW is seeking an AML Compliance - Operations & Quality Control Manager in Chicago. The role owns and matures QC testing across KYC, transaction monitoring, SARs, and case investigations, while overseeing KPI reporting and executive summaries for senior management and regulators.

You will lead the day-to-day QC program operations, manage the testing calendar, ensure data quality, and drive improvements in governance and analytics within a multi-entity global environment.

Qualifications

• 5–8 years of BSA/AML compliance experience, with at least 3 years focused on quality control, quality assurance, or compliance testing in a financial services or digital assets environment.
• Deep familiarity with KYC (onboarding, periodic review, EDD), transaction monitoring, SAR filing, and sanctions screening frameworks.
• Strong proficiency in Microsoft Excel (COUNTIFS, pivot tables, data validation, conditional formatting); ability to build QC metrics and management reports from raw data.
• Working knowledge of U.S., U.K. and Singapore AML regulatory framework (BSA, FinCEN, OFAC); NYDFS Part 504 familiarity preferred.
• Excellent written and verbal communication skills; ability to produce clear, structured documentation for regulatory examination and senior management.
• Highly organized, detail-oriented, capable of managing multiple concurrent testing streams with minimal supervision.
• Prior experience in a virtual currency, crypto trading, or digital asset compliance environment; familiarity with blockchain analytics tools such as Chainalysis or TRM Labs is a plus.

Responsibilities

• Design, own, and execute monthly KYC quality control testing across all Cumberland entities, covering new onboardings, periodic reviews, transaction monitoring alerts, SAR filings, and settlements.
• Build and maintain QC metrics across program streams, including pass rates, population sizes, and findings by entity and month.
• Produce quarterly executive summaries (Excel and PowerPoint) with trends, heatmaps, and key observations for senior management and regulators.
• Prepare periodic reports on QC program status for AML/Compliance leadership; surface program gaps and improvements.
• Draft QC documentation for regulatory examinations and internal audits; contribute to cover narratives and index documents.

Skills

Excel proficiency

Communication skills

Analytical thinking

Regulatory knowledge

Organization & independence

Digital assets experience

Tools

Microsoft Excel (COUNTIFS, pivot tables)

Job description

DRW is seeking an AML Compliance - Operations & Quality Control Manager in Chicago. The role owns and matures QC testing across KYC, transaction monitoring, SARs, and case investigations, while overseeing KPI reporting and executive summaries for senior management and regulators.

You will lead the day-to-day QC program operations, manage the testing calendar, ensure data quality, and drive improvements in governance and analytics within a multi-entity global environment.