AmiCareers: Staffing Coordinator

AmiCare Services, Inc.; Palo Alto (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

AmiCare Services is seeking a dedicated Staffing Coordinator to ensure quality care delivery by managing caregiver schedules and matching clients with skilled caregivers. In this role, you will be central to resolving scheduling issues and maintaining communication with all stakeholders, while adhering to California home care regulations. You'll join a supportive team that's committed to improving the lives of clients and promoting the personal well-being of caregivers.

Qualifications

• 2+ years experience in staffing or scheduling, preferably in home care.
• Good understanding of California home care rules (HCA, DSW) is a plus.
• Ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Manage and coordinate caregiver schedules for seamless client coverage.
• Match caregivers with clients based on skills and availability.
• Communicate clearly with caregivers, clients, and families.
• Help with hiring and training new caregivers.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Tools

Scheduling Software

Microsoft Office

Job description

About AmiCare: Empowering Lives Through Compassionate Home Care

AmiCare is a top home care agency. Our agency delivers caring, top-quality, personal care services. We aim to help clients live well and independently at home. Furthermore, we create a helpful and rich environment. This is for both our valued clients and our dedicated caregivers. Join AmiCare. As a result, become part of our mission. Help make a real difference for people and families in our community.

Job Summary: Your Role as a Vital Link in Quality Care Delivery

We're looking for an organized, careful, and caring Staffing Coordinator to join our active team. In this key role, you will ensure smooth, top-quality care for our clients. Specifically, you will manage caregiver schedules and improve staffing. Your unique skill in matching the right caregiver with the right client is vital. This means looking at skills, availability, and what each client prefers. Ultimately, this leads to great operations and happy clients. You will be central to how we arrange client care.

Key Responsibilities: What You Will Do

• Caregiver Schedule Planning: Efficiently manage and coordinate caregiver schedules. This action helps ensure seamless client coverage. Moreover, it makes the best use of our care team.
• Matching Clients and Caregivers: You will carefully match caregivers with clients. This means understanding caregiver skills and availability. Also, you will consider each client's specific care needs.
• Solving Conflicts Quickly: You will find and fix tough scheduling problems fast. For instance, you will handle last-minute shift changes. You will also manage caregiver cancellations. Our approach focuses on the client.
• Clear Communication: Keep communication clear, timely, and caring. This means talking with caregivers, clients, and their families. Provide important updates. Everyone needs to stay informed.
• Following Rules: Strictly follow all California home care rules. For example, check caregiver licenses, handling needed paperwork and keeping up with industry best practices.
• Keeping Good Records: Carefully keep records correct and current. This covers caregiver availability and client preferences. It also includes care plans and staffing changes. You will use our system for this.
• Hiring and Training Support: Actively help with hiring caregivers. Make training smooth. Also, expertly schedule new caregivers. This helps them join our care team easily.
• Working with Teams: Work closely with HR and Operations teams. Always make staffing more efficient. Simplify processes. Help reach our overall goals.

Qualifications: What You Bring

• Proven experience (2+ years preferred) in staffing or scheduling is key. Preferably, this is within home care, healthcare, or a related service field.
• You are very organized and pay close attention to detail. You can also handle many tasks at once. This role is in a fast-paced, changing setting.
• You have great communication skills (written and spoken). Also, strong people skills are a must. You are kind, patient, and professional.
• You know scheduling software and client management systems well. Standard office tools (like Microsoft Office) are also needed.
• You can think clearly. You make good choices. And you solve tough problems fast, even under pressure.
• Good knowledge of California home care rules (like HCA, DSW) is a big plus.
• You truly want to give excellent, caring help. You are committed to supporting our clients and our dedicated caregivers.

Why Join AmiCare? Culture & Benefits

At AmiCare, we are more than a home care agency. We are a family. We strongly support our team members' growth in their careers. Furthermore, we also help with their personal well-being - this is as vital as supporting our clients. When you join our team, for example, you become part of a truly collaborative group. This team is dedicated and caring. You will directly help improve the lives of people in our community every day. Our work environment is truly supportive and welcoming with a wealth of clear chances for learning and career growth.

Learn More About AmiCare & Our Mission

Apply Now