AMH Service Technician - Field

Atlanta Fork Lifts, Inc.; Tampa (FL); On-site; USD 48,000 - 64,000; Full time

Job summary

Atlanta Fork Lifts, Inc. is seeking a Field Service Technician to troubleshoot, repair, and perform scheduled maintenance on fuel-powered and electric forklifts at customer sites.

You will work with the Service Coordinator, respond to service calls, and coordinate repairs and rental needs with customers and the office. The role requires 2–3 years of relevant experience, a valid driver’s license, and the ability to lift up to 75 lbs., with emphasis on safety and accurate documentation.

Qualifications

• 2-3 years of relevant field service experience.
• Must have a valid, unrestricted driver's license.
• Must be able to lift up to 75 lbs and work in varying conditions.
• Excellent driving record and clean safety history.
• Must be able to read manuals and interpret schematics.

Responsibilities

• Troubleshoot and perform basic to complex repairs of forklifts.
• Perform thorough forklift inspections and document findings on each work order.
• Consult with customers regarding needed repairs or maintenance items.
• Follow all safety procedures and safely operate power tools, lifts, and hoists.
• Communicate with customers, staff and management to coordinate service needs.

Skills

Troubleshooting

Inspections

Customer comms

Safety procedures

Electrical diagnostics

Schematics reading

Time management

Computer skills

Education

High School Diploma/GED

Valid driver’s license

Job description

Summary

Field Service Technician will troubleshoot, repair and perform scheduled maintenance on fuel powered (I.C.) and electric forklifts as well as other related material handling equipment based on customer needs and requirements in the field.

Job Description

Field Service Technician will perform repairs on forklifts and various types of industrial equipment on-site at customer locations. Work with the Service Coordinator and respond to service calls. Communicate with the customer contact and their staff to provide their forklift and material handling needs. Responsible for identifying larger jobs and communicating with the customer and the office staff to handle these repairs and rental needs.

Skills and Responsibilities

• Troubleshoot and perform basic to complex repairs of forklifts
• Perform thorough forklift inspections to identify any repairs that are needed. Write down and report all findings of potential or additional repairs necessary on every work order
• Consult with customers in regard to needed repairs or additional maintenance items that are needed
• Must follow all safety procedures and safely operate power tools, lifts, hoists, etc.
• The ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic instruments
• Keep pace with industry innovations in order to make sound recommendations to customers
• Must be self‑motivated and organized. Manage billable time and work in process efficiently
• Paperwork and documentation must be neat, clean, legible and organized
• Effectively communicate with customers, co-workers and management
• Clear penmanship and ability to record accurate information
• Must have an excellent driving record
• Upkeep and safe operation of service vehicle. Manage truck stock and order parts needed for jobs through the parts department
• Must be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.)
• Must have basic computer skills
• Attend training classes and online courses as required

Work Experience

2-3 years of relevant experience

Education / Certification / License Requirements

• High School Diploma/GED
• Must have a valid, unrestricted driver's license

Work Conditions / Physical Demands

Must have the physical stamina to perform continuous work with full body motion for climbing, reaching, pushing, lifting and reaching, etc. Work is performed in a maintenance environment with potential exposure to moving mechanical parts, dust, fumes, chemicals, or solvents which require knowledge of proper safety procedures. Work is performed at customer locations, including manufacturing, warehouses, and cold storage facilities and in other sometimes difficult or outdoor environments. May include working in our shop area. Must be able to lift 75 lbs.

Equal Opportunity Employer Statement

Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace