Ames Stores Group - Assistant Store Manager - Bilingual Preferred

Gypsum Management and Supply; Laurel (MD); On-site; USD 40,000 - 65,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you'll play a crucial role in driving revenue growth and ensuring excellent customer service. This position offers a unique opportunity to support store operations, maintain inventory, and foster strong relationships with interior finishing contractors. With a focus on teamwork and inclusivity, you'll collaborate with your peers to promote a diverse work environment. The company values your contributions, offering competitive benefits and growth opportunities in a dynamic industry. If you're ready to take your career to the next level, this is the role for you!

Benefits

Health Insurance

401(k)

Stock Purchase

Paid Holidays/Vacation

Growth Opportunities

Qualifications

• 2-4 years of experience in store operations and customer service.
• Ability to read instructions and present information effectively.

Responsibilities

• Assist in overall store operations and customer service.
• Maintain positive relationships with customers and promote sales.
• Perform daily functions including transactions and inventory audits.

Skills

Customer Service

Inventory Control

Problem-Solving

Sales and Marketing

Education

High School Diploma or GED

Job description

Ames Stores Group - Assistant Store Manager - Bilingual Preferred

Join to apply for the Ames Stores Group - Assistant Store Manager - Bilingual Preferred role at Gypsum Management and Supply

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products, and other specialty building materials. Founded in 1971, GMS operates an extensive network of distribution centers nationwide. As part of the GMS family, AMES Taping Tools is the nation's leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. We have a wide network of company stores and franchised tool rental locations across the U.S. and Canada, dedicated to supporting interior finishing contractors with comprehensive drywall tools, supplies, and equipment.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws. LA County Residents: Please review the County of Los Angeles Fair Chance Ordinance for Employers before applying.

Position Summary

Assist the store manager in growing revenues and profitability, ensuring compliance with company policies. Support store coverage needs and perform tasks to meet store goals as directed by the Regional or Store Manager.

Duties & Responsibilities

• Assist in overall store operations, including opening and closing the store in the manager’s absence.
• Merchandise products, organize showroom and warehouse for safety and efficiency.
• Report inventory discrepancies or customer issues to the store manager.
• Support store coverage at other regional locations as needed.
• Maintain positive relationships with existing customers and develop new business with interior finishing contractors.
• Promote revenue growth through marketing and sales of Ames tools and products.
• Perform daily functions such as greeting customers, processing transactions, customer service, inventory audits, collections, housekeeping, and record keeping.
• Assist with shipping, receiving, and maintaining tools and merchandise.
• Collaborate with Field Specialists to identify training opportunities and lead prospects.
• Demonstrate and present Ames tools and products effectively.
• Support sales and marketing programs, maintain rental tools, and assist with customer events.
• Complete shop reports, expense reports, and other documentation timely.
• Perform other duties as assigned.

Basic Qualifications

• High school diploma or GED.
• Two to four years of related experience.

Core Competencies

• Trust, integrity, and servant leadership principles.
• Ability to work independently and collaboratively, lead, delegate, and build relationships.
• Foster an inclusive environment and value diversity.
• Self-motivated, proactive, results-driven, and professional communication skills.
• Experience in store operations, customer service, tool knowledge, inventory control, and problem-solving.

Language Skills

• Ability to read and comprehend instructions, write simple correspondence, and present information effectively.

Mathematical Skills

• Ability to perform basic math, calculate rates, ratios, percentages, and interpret graphs.

Reasoning Ability

• Apply common sense to carry out instructions and solve problems involving concrete variables.

Certificates, Licenses, Registrations

• Valid driver’s license required; forklift certification may be required after hire.

Other Qualifications

• Bilingual Spanish/English preferred.

Physical Requirements

• Regular use of hands, standing, walking, reaching, and occasional lifting up to 50 pounds.

Work Environment

Moderate noise level, accommodations available for disabilities.

Incentive Pay & Benefits

Eligible for incentive plan; benefits include health insurance, 401(k), stock purchase, paid holidays/vacation, and growth opportunities.

This description may change; we are an equal opportunity employer valuing diversity and inclusion.