Americorps Community Access Coordinator

Together; Omaha (NE); On-site; USD 18,000 - 24,000; Full time

Job summary

Together in Omaha, NE seeks an AmeriCorps Community Access Coordinator to expand regional food access beyond pantry operations, coordinating orders, home deliveries, and partner distributions. You will help reduce barriers to food access and connect participants with services in a trauma-informed, participant-centered setting.

The role includes scheduling, logistics, and volunteer coordination across multiple access points and weekend distributions to reach families, seniors, and individuals

Qualifications

• Passion for serving individuals and families experiencing food insecurity.
• Excellent communication and customer service skills.
• Ability to work with diverse populations using trauma-informed practices.
• Strong organizational and time management skills.
• Comfortable working independently and as part of a team.
• Basic computer skills.
• Ability to lift up to 40 pounds.
• Valid driver's license preferred (if assisting with deliveries).

Responsibilities

• Assist participants in scheduling pantry pick-up appointments.
• Coordinate daily participant pick-up orders with pantry staff.
• Prepare and verify participant orders for accuracy.
• Contact participants regarding scheduled pick-ups, reminders, or changes.
• Provide information about Together services and community resources.
• Help identify barriers to food access and connect participants with appropriate service options.
• Support priority shopping hours for older adults, individuals with disabilities, families with young children, and other participants who may benefit from a lower-traffic shopping experience.
• Welcome participants during priority shopping hours and assist with navigation, food selection, and resource referrals.
• Assist with preparing and coordinating emergency food orders for individuals and families experiencing urgent food needs.
• Respond to same-day emergency food requests under staff supervision.
• Coordinate emergency pick-ups and referrals to appropriate community resources.
• Ensure emergency food assistance is documented accurately and delivered in a timely manner.
• Collaborate with staff and partner agencies to connect participants with additional supportive services when appropriate.
• Coordinate home delivery schedules and participant communication.
• Assist with route preparation and organization.
• Support volunteers assisting with deliveries.
• Ensure delivery documentation is completed accurately.
• Monitor participant satisfaction and report concerns to staff.
• Prepare food orders for community partner agencies.
• Coordinate distribution schedules with partner organizations.
• Assist with loading and unloading partner deliveries.
• Maintain communication with partner agencies regarding inventory and scheduling.
• Support the expansion of new community distribution locations.
• Assist with occasional weekend food distributions designed to increase access for participants who are unable to visit during weekday hours.
• Help coordinate volunteers, participant flow, food packing, and event logistics.
• Support outreach efforts to promote weekend and special distribution opportunities within the community.
• Assist with daily movement of food and supplies between regional locations.
• Support inventory organization for community access programs.
• Help ensure food safety standards are maintained during packing and transportation.
• Maintain accurate records of distributions, deliveries, emergency food assistance, and participant services.
• Assist with data collection for AmeriCorps performance measures.
• Provide guidance during packing events and distribution activities.
• Promote a welcoming, inclusive, and participant-centered environment for volunteers and community members.]
• CoT_job_summary_short":"COMPANY NAME: Together\nKEY POINTS: Community food access, pantry scheduling, delivery and outreach"
• job_summary_short":"<p>Together in Omaha, NE seeks an AmeriCorps Community Access Coordinator to expand regional food access beyond pantry operations, coordinating orders, home deliveries, and partner distributions. You will help reduce barriers to food access and connect participants with services in a trauma-informed, participant-centered setting.</p><p>The role includes scheduling, logistics, and volunteer coordination across multiple access points and weekend distributions to reach families, seniors, and individuals facing emergencies.</p>
• contract_type":"fulltime","location_type":"on site","remote_scope":null,

Skills

Excellent communication

Customer service

Trauma-informed practices

Organizational skills

Time management

Independent & team work

Basic computer skills

Lift up to 40 pounds

Driver's license preferred

Job description

AmeriCorps Member - Community Access Coordinator

Number of positions requested: 4

Host site: Together, Inc - Omaha, Nebraska

Position Summary

The AmeriCorps Community Access Coordinator will expand access to nutritious food by supporting Together's Regional Community Access Program. Rather than focusing solely on pantry operations, this position helps ensure that food reaches individuals and families through multiple access points, including scheduled pantry pick-ups, priority shopping hours, emergency food assistance, home delivery, community partner distribution sites, and occasional weekend distributions. Members will help reduce barriers related to transportation, mobility, work schedules, and unexpected crises by connecting participants with the food access option that best meets their needs.

The AmeriCorps Member will serve alongside Together staff, volunteers, and community partners to improve food security while providing excellent customer service in a trauma-informed, participant-centered environment.

Service Term

• Service term and required hours determined by program guidelines

Community Access & Participant Support

• Assist participants in scheduling pantry pick-up appointments.
• Coordinate daily participant pick-up orders with pantry staff.
• Prepare and verify participant orders for accuracy.
• Contact participants regarding scheduled pick-ups, reminders, or changes.
• Provide information about Together services and community resources.
• Help identify barriers to food access and connect participants with appropriate service options.
• Support priority shopping hours for older adults, individuals with disabilities, families with young children, and other participants who may benefit from a lower-traffic shopping experience.
• Welcome participants during priority shopping hours and assist with navigation, food selection, and resource referrals.

Emergency Food Assistance

• Assist with preparing and coordinating emergency food orders for individuals and families experiencing urgent food needs.
• Respond to same-day emergency food requests under staff supervision.
• Coordinate emergency pick-ups and referrals to appropriate community resources.
• Ensure emergency food assistance is documented accurately and delivered in a timely manner.
• Collaborate with staff and partner agencies to connect participants with additional supportive services when appropriate.

Home Delivery Program

• Coordinate home delivery schedules and participant communication.
• Assist with route preparation and organization.
• Support volunteers assisting with deliveries.
• Ensure delivery documentation is completed accurately.
• Monitor participant satisfaction and report concerns to staff.

Community Partner Distribution

• Prepare food orders for community partner agencies.
• Coordinate distribution schedules with partner organizations.
• Assist with loading and unloading partner deliveries.
• Maintain communication with partner agencies regarding inventory and scheduling.
• Support the expansion of new community distribution locations.
• Assist with occasional weekend food distributions designed to increase access for participants who are unable to visit during weekday hours.
• Help coordinate volunteers, participant flow, food packing, and event logistics.
• Support outreach efforts to promote weekend and special distribution opportunities within the community.

Regional Food Access Operations

• Assist with daily movement of food and supplies between regional locations.
• Support inventory organization for community access programs.
• Help ensure food safety standards are maintained during packing and transportation.
• Maintain accurate records of distributions, deliveries, emergency food assistance, and participant services.
• Assist with data collection for AmeriCorps performance measures.
• Provide guidance during packing events and distribution activities.
• Promote a welcoming, inclusive, and participant-centered environment for volunteers and community members.

Member Activities

• Pack participant food orders.
• Coordinate pantry pick-ups.
• Support priority shopping hours.
• Assist with emergency food assistance requests.
• Assist with home delivery logistics.
• Support community partner distributions.
• Participate in occasional weekend food distributions.
• Assist with outreach events promoting food access.
• Collect participant feedback.
• Help maintain inventory and distribution supplies.
• Support special food access initiatives as assigned.

Desired Qualifications

• Passion for serving individuals and families experiencing food insecurity.
• Excellent communication and customer service skills.
• Ability to work with diverse populations using trauma-informed practices.
• Strong organizational and time management skills.
• Comfortable working independently and as part of a team.
• Basic computer skills.
• Ability to lift up to 40 pounds.
• Valid driver's license preferred (if assisting with deliveries).

Learning Outcomes

Members serving in this position will gain experience in:

• Food security and hunger relief systems.
• Emergency food response and crisis support.
• Community engagement and outreach.
• Logistics and distribution management.
• Data collection and program evaluation.
• Community partnership development.
• Public and nonprofit administration.

Impact

By serving in this role, the AmeriCorps Member will help ensure individuals and families can access nutritious food in the way that works best for them. Through emergency food assistance, pantry pick-ups, priority shopping hours, home delivery, community partner distributions, and occasional weekend distribution events, members will expand Together's reach, reduce barriers to food access, respond to urgent community needs, and strengthen a regional network that serves communities across the Omaha-Council Bluffs metro area.