Americas Web Experience Strategy & UX Lead

ResMed; United States; Remote; USD 116,000 - 174,000; Full time

Job summary

A global healthcare company is seeking a Web Experience Strategy & UX Lead to innovate and enhance its web capabilities. The role involves collaboration across Marketing and Technology, focusing on audience engagement and functionality improvements. Candidates must have a strong background in digital strategy and enterprise platforms. This is a high-impact position based in the US with competitive compensation and rich employee benefits.

Benefits

Comprehensive medical, vision, and dental insurance

401(k) and Employee Stock Purchase Plan

Paid Time Off (PTO) and paid holidays

Tuition assistance

Qualifications

• Senior digital strategist and technologist with a strong vision for B2B and B2C journeys.
• Ability to work hours aligned with the Eastern Time Zone.
• Deep understanding of enterprise website platforms.

Responsibilities

• Advance web experience capabilities and drive innovation across global web ecosystem.
• Identify new functionality and inform platform evolution.
• Collaborate with cross-functional teams to deploy solutions in the region.

Skills

Digital strategy

Enterprise website platforms

Analytics maturity

Audience engagement

Job description

The Resmed Global Marketing team orchestrates campaigns, programs, and experiences for a variety of external audiences. This role, our Web Experience Strategy & UX Lead, is focused on advancing our web experience capabilities and driving innovation across our global web ecosystem, with a particular emphasis on the Healthcare Provider audience as Consumer Audience in Americas region.

This is a high-impact individual contributor role within our Web Experience team, charged with identifying new functionality, informing our platform evolution, and partnering across Marketing and Technology to shape the future of our website capabilities. The position requires candidates to be able to work hours aligned with the Eastern Time Zone.

This role is ideal for a senior digital strategist and technologist who brings a deep understanding of enterprise website platforms, a strong vision for the role of websites in B2B and B2C journeys, and a hunger to drive forward site functionality, analytics maturity, and audience engagement.

You’ll work closely with APAC and EMEA Web Experience Strategy & UX Leads to align on global WebX solutions and roadmaps and you will work on a daily basis with Americas web content specialists and UX/UI experts to deploy solution in your region.

You’ll collaborate deeply with MarTech, Creative, Brand, Corporate Communications, Analytics, and Global Audience Strategy colleagues to ensure new capabilities are feasible, impactful, and compliant—helping to modernize how we engage our B2B and B2C audiences through digital platforms.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.A reasonable estimate of the current base range for this position is: $116,000.00 - $174,000.00 USD Annual USD Annual.

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!