Americas ERP - IT Delivery Lead

YDU JC Air Cond & Ref Inc.- Dubai; Glendale (CA); On-site; USD 126,000 - 189,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking an experienced Oracle EBS delivery leader to drive architecture-aligned delivery across the Americas. You will partner with IT, business stakeholders, and vendors to clarify needs, plan delivery, and ensure solution readiness for ERP programs.

The role requires deep Oracle EBS expertise, strong techno-functional leadership, and excellent communication to navigate a fast-paced product model. Fusion experience and automation ideas are a plus.

Qualifications

• 15–20 years of IT experience with ERP delivery leadership.
• Proven Oracle EBS delivery, enhancement, stabilization, and support at scale; Fusion experience a plus.
• Strong techno-functional skills across Oracle EBS modules, integrations, reporting, controls, and operations.
• Experience with compliance, disaster recovery, modernization, security, and vendor management.
• Ability to operate in a fast-paced product model, Agile, Waterfall, or hybrid delivery.
• Excellent communication skills, with ability to simplify ERP topics for diverse audiences.
• AI use for automation, testing support, delivery insights, or productivity improvements is a plus.

Responsibilities

• Delivery, Architecture Oversight & Stakeholder Engagement: Lead Oracle EBS delivery, governance, and status reporting for the Americas.
• Distributed Delivery & Vendor Management: coordinate with offshore teams, manage vendors and SLAs.
• Oracle EBS Expertise: oversee Finance and operational modules, data, reporting, and controls.
• Compliance, Resiliency, Modernization & Security: support SOX, security, DR, and cyber risk reduction.
• Operations & Continuous Improvement: lead KPI/SLA tracking, automation, and process optimization.

Skills

Oracle EBS

Delivery leadership

Architectural oversight

Stakeholder engagement

Agile/Hybrid delivery

Clear communication

Tools

Oracle Fusion

Job description

Role Overview This role is for an experienced techno-functional Oracle EBS delivery leader supporting the Americas business. The person will lead delivery, clarify business needs, assess options, and provide oversight of architecture alignment, architecture direction, and solution readiness with stakeholders, IT teams, architects, and vendor partners. The ideal candidate has strong Oracle EBS experience, solid techno-functional delivery leadership skills, excellent communication, and the ability to operate in a fast-paced product model environment. They can break down ambiguous requests, identify the right delivery path, ensure architecture considerations are reviewed with the appropriate architecture teams, and guide delivery through planning, execution, risk management, and stakeholder alignment. Oracle Fusion experience is helpful; AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus.

Key Responsibilities

• Delivery, Architecture Oversight & Stakeholder Engagement Lead Oracle EBS delivery, enhancements, stabilization, support, governance, and status reporting for the Americas business. Turn ambiguous or changing business needs into clear delivery scope, options, risks, dependencies, architecture review needs, and next steps. Communicate clearly with business, IT Business Partner, vendor, and leadership audiences, keeping decisions, risks, and next steps visible.
• Distributed Delivery & Vendor Management Coordinate with Americas stakeholders, offshore India, and other supporting regions, ensuring clear communication and handoffs across time zones. Manage vendor and system integrator delivery against priorities, timelines, outcomes, KPIs, SLAs, issue resolution, and escalations.
• Oracle EBS Expertise Oversee Oracle EBS delivery, enhancement, production support, architecture alignment, and solution readiness across modules, integrations, data, reporting, controls, and operations. Provide strong techno-functional leadership across Oracle EBS Finance and operational modules, with AP, AR, GL, OM, PO, and PA highly prioritized.
• Compliance, Resiliency, Modernization & Security Support compliance, controls, audit readiness, SOX considerations, security, access, data protection, and ERP delivery risk management. Partner with infrastructure, security, and application teams on disaster recovery, resiliency, business continuity, modernization, and cyber risk-reduction opportunities.
• Operations & Continuous Improvement Lead stabilization, KPI/SLA tracking, service improvement, automation, and process optimization for Oracle EBS and related ERP processes.

Qualifications

• 15–20 years of IT experience, including significant ERP delivery leadership
• Proven Oracle EBS delivery, enhancement, stabilization, and support experience at scale; Oracle Fusion experience is a plus
• Strong techno-functional skills across business processes, Oracle EBS functionality, integrations, reporting, controls, and operational requirements
• Strong Oracle EBS Finance and operational module experience, with AP, AR, GL, OM, PO, and PA highly prioritized
• Experience with compliance, disaster recovery, modernization, security, vendor management, and distributed delivery coordination
• Ability to operate in a fast-paced product model, Agile, Waterfall, or hybrid delivery environment
• Excellent communication skills, with the ability to simplify complex ERP topics for business, IT, vendor, and leadership audiences
• AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus

Why Join Us?

• Lead and enable technology delivery for business initiatives that support the Americas business
• High-visibility role serving as a trusted delivery partner to IT Business Partners, business stakeholders, IT teams, and vendors across the Americas
• Opportunity to improve delivery execution, architecture alignment, solution readiness, and ERP support for the Americas business
• Collaborative team environment with regional touchpoints

HIRING SALARY RANGE:

$126,000-189,000 USD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.)

This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.