American Regional Training Instructor

Piedmont Airlines

Dallas (TX)

On-site

USD 45,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Paid training
Holiday pay
401(k)
Vacation
Family travel on American Airlines网络
Medical and dental

Job summary

Piedmont Airlines in Dallas, TX is seeking an Instructor in the American Regional Training Department. The role involves delivering quality classroom instruction to managers, agents, and vendor staff, using programs like QIK Sabre, Net Tracer, and more. Requires one year of airline experience and strong communication.

Starting rate is $50,000 annually. Benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.

Qualifications

  • One year of airline experience is required.
  • Ability to work independently and meet deadlines.
  • Excellent verbal and written communication skills.
  • Familiarity with Microsoft Office Suite.
  • Flexible schedule and shifts.
  • Manager’s recommendation letter is required.

Responsibilities

  • Provide a quality classroom product to students including managers, agents, and supervisors from stations and vendor employees.
  • Teach core training to include QIK Sabre, Net Tracer, EGOM, CRO, Jetbridge, Transfer Assist.

Skills

Airline experience
MS Office
Communication skills
Independent work
Flexible schedule
Manager’s recommendation letter

Education

Bachelor’s degree (related field)

Tools

Microsoft Office Suite

Job description

Dallas, TX

Full time

R1014437

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as an Instructor in our American Regional Training Department. The primary responsibility of the position is to provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees. The successful candidate will have a minimum of one year of airline experience, familiarity with Microsoft Office Suite, and excellent communication skills. This position will report to the Manager, Training Resources.

Essential Duties:
  • Provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees
  • Teach core training to include QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), and Complaint Resolution Official (CRO), Jetbridge, Transfer Assist
Job Qualifications and Competencies:
  • One (1) year of airline experience
  • Ability to work independently, set and meet own deadlines
  • Ability to work well with all levels of management and support staff
  • Excellent verbal and written communication skills
  • Familiarity with Microsoft Office Suite
  • Ability to work a flexible schedule
  • A MANAGER’S RECOMMENDATION LETTER IS REQUIRED
Preferred Qualifications:
  • Knowledge of QIK, Sabre, and airport environment
  • Prior teaching experience in a corporate environment
  • Bachelor’s degree in related field
Work Environment:
  • Standard office environment, use of telephones, computers, and other office equipment
  • All shifts including weekdays, weekends, nights, holidays, and/or irregular shifts
  • Limited travel required
Physical Requirements:
  • Occasional lifting to 25 pounds
  • Long periods of standing or speaking

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$50,000.00/Annual Salary

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

October 30, 2026

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com

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