American Red Cross Disaster Relief (Pasco County or Citrus County )

American Red Cross; Gainesville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A humanitarian organization in Gainesville, Florida, seeks a Disaster Health Services Supervisor to guide health care activities for disaster-affected individuals. This role involves mentoring a team and coordinating care within a temporary assignment that varies from 3 to 12 months. Candidates must hold a degree in healthcare and have an active nursing license in Florida along with clinical experience. The supervisor will also advocate for client needs and ensure collaboration with other health services, offering hands-on care.

Qualifications

• Bachelor’s degree or equivalent education and experience in a healthcare-related field.
• Active, unencumbered license in Florida as a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
• Minimum three (3) years of clinical experience or equivalent.
• Certified in Red Cross Basic Life Support or CPR/AED for the Professional Rescuer.
• Valid driver’s license.

Responsibilities

• Mentor and supervise DHS Service Associates.
• Coordinate health resources access for clients.
• Participate in routine coordination calls.
• Ensure health assessments and education are provided.
• Advocate for clients’ healthcare needs.

Skills

Compassionate care for clients

Problem-solving skills

Strong communication skills

Time management

Adaptability

Education

Bachelor’s degree in healthcare-related field

Active RN or LPN license in Florida

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

American Red Cross Disaster Relief (Pasco County or Citrus County)

By joining the American Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Join us—where your career is a force for good.

What You Need To Know (Job Overview)

The Disaster Health Services (DHS) Supervisor leads a temporary work unit on a disaster relief operation, providing health‑care activities and assistance to individuals and families impacted by a disaster. The supervisor mentors and supervises DHS Service Associates and works closely with other emergency units to ensure quality care and coordinated services.

The position is located in Gainesville, Florida. It is a temporary assignment (3–12 months) that requires a 40‑hour work week, may involve weekend availability, and may require periodic overnight on‑call coverage. The role is both in‑person and virtual across shelters and other operational locations.

Key Responsibilities

• Mentor and supervise DHS Service Associates.
• Coordinate with supervisors and managers across the operation to ensure DHS, Shelter, Disaster Mental Health (DMH), and Shelter Resident Transition (SRT) workers collaborate for client access to health resources.
• Collaborate with SRT and DMH supervisors to coordinate case conferencing and lead case escalation processes for clients with complex medical needs.
• Participate in routine coordination calls with the National Headquarters Client Care Program team.
• Ensure DHS workers provide health education, health assessments, and determination of client need for higher‑level care.
• Ensure DHS workers assist clients in replacing medications, durable medical equipment, and consumable supplies.
• In partnership with the local community, develop alliances with state and local health agencies and community‑based organizations for referrals.
• Advocate for clients’ healthcare needs and help connect clients with community‑based services.
• Provide hands‑on care for shelter clients, including activities of daily living, minor wound care, and incontinence care.
• Be available to support Red Cross workers as needed.

What You Need To Succeed (Minimum Qualifications)

• Bachelor’s degree or equivalent education and experience in a healthcare‑related field.
• Active, unencumbered license in Florida as a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
• Minimum three (3) years of clinical experience or equivalent.
• Certified in Red Cross Basic Life Support or CPR/AED for the Professional Rescuer (proof of certification).
• Valid driver’s license.
• Computer literate with Microsoft Outlook, Teams, Word, Excel, and web‑based systems.
• Ability to sit or stand for extended periods and adapt to irregular hours and frequent schedule changes.

What Will Give You the Competitive Edge (Preferred Qualifications)

• Demonstrated ability to lead DHS workers in compassionate care for diverse clients.
• Experience implementing and administering DHS Standards and Procedures, including reporting.
• Clear, compassionate communication with community members.
• Problem‑solving and conflict‑resolution skills with appropriate stakeholders.
• Accurate information acquisition, evaluation, and reporting.
• Situational adaptability in changing scenarios.
• Strong time‑management for supervisory tasks.
• Active listening and calmness in chaotic situations.

Physical Requirements

Regular sitting at a computer terminal, occasional standing, walking, and lifting up to 15–30 pounds. Vision requirements include close and distance vision, color vision, peripheral vision, and depth perception. Work environment includes moderate noise levels.

DISCLAIMER: The above statements describe the general nature and level of work performed by this position. They are not an exhaustive list of responsibilities, duties, or skills required.