American Girl Retail Associate PartTime

Mattel; Orlando (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Join a leading global toy and family entertainment company as a Sales Department Clerk in Orlando. You will provide exceptional sales assistance, engage with customers, and support the team in achieving sales goals. Bring your interpersonal skills and sales experience to a dynamic retail environment, where collaboration and innovation are key to success.

Qualifications

• Sales experience in specialty retail or service industry preferred.
• Willingness to work a flexible retail schedule.

Responsibilities

• Assist customers promptly and effectively.
• Process point-of-sale transactions accurately.
• Resolve customer problems and suggest product knowledge.

Skills

Sales experience

Interpersonal skills

Basic computer skills

Tools

POS System

Job description

Job Description

The Opportunity: The Sales Department Clerk (Retail Associate) is located at AG Retail Orlando and reports directly to the Sales Manager. We are looking for a dynamic individual with strong interpersonal skills to provide prompt, efficient, and exceptional sales assistance in our customer-oriented environment.

What Your Impact Will Be:

• Approach, acknowledge, and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management in a timely manner.
• Provide assistance to help the team and company achieve their goals.

Qualifications:

What We’re Looking For:

• Sales experience in the specialty retail or service industry preferred.
• Basic computer skills; some experience using a POS System is preferable.
• Willingness to work a flexible retail schedule, including days, nights, and weekends.

Additional Information:

If you don’t meet every requirement, don’t worry. At Mattel, we are committed to building a diverse and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You might be the right fit for this or other roles.

How We Work:

American Girl, a subsidiary of Mattel, aims to empower generations to explore childhood and reach their full potential. We embody the following behaviors:

• We collaborate: Working closely together to achieve better results. Partnership is our process, and our collective capabilities are our superpower.
• We innovate: Constantly seeking new and better ways to create innovative products and experiences. We value new ideas and initiatives that challenge conventional thinking.
• We execute: Striving for excellence and pursuing best-in-class outcomes. We believe in accountability, ownership, and empowering our people to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT). We are a global toy and family entertainment company with iconic brands like Barbie, Hot Wheels, Fisher-Price, and more. Our products are sold in over 195 countries through leading retail and ecommerce partners.

Mattel is recognized as a Great Place to Work and one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer. We welcome all job seekers, including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

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