American Girl New York Experience Associate doll hair stylistseasonal

Mattel; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned retail store as a seasonal Experience Associate! This role offers a unique opportunity to engage with customers, perform doll styling and ear piercing services, and participate in exciting salon events. With a focus on collaboration and innovation, you'll be part of a purpose-driven company that empowers the next generation through play. If you have a passion for service and creativity, this position is perfect for you. Enjoy a flexible schedule and the chance to make a meaningful impact in a vibrant retail environment.

Qualifications

• Willingness to perform ear piercing services.
• Sales experience in specialty retail or service industry preferred.
• Experience styling hair, especially for dolls, preferred.

Responsibilities

• Assist customers promptly and execute doll styling.
• Perform ear piercing services for dolls and girls.
• Participate in salon events and assist in other store areas.

Skills

Interpersonal Skills

Sales Experience

Hair Styling

Experience with Children

Job description

Job Description

The Opportunity: The American Girl New York City retail store is looking for a dynamic individual as a seasonal Experience Associate, who has the manual and interpersonal skills to deliver friendly and informative service, as well as the flexibility to adapt to changing business needs.

What Your Impact Will Be:

• Approach, acknowledge, and assist customers promptly.
• Execute style for dolls according to company standards and demonstrate proper doll hair care and doll skin care techniques.
• Perform ear piercing services for dolls and girls.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklists, complete waivers, and review After Care procedures with guests.
• Conduct inventory of salon supplies, stock salon area, and communicate replenishment needs when necessary.
• Participate in salon events including Doll Hair and Manicure Day, hair demos, and private birthday parties.
• Assist in other store areas as needed.
• Share product knowledge, answer questions, and suggestive upsell other salon services and products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co-workers to create a positive work environment and assist in training new associates.

Qualifications:

• Must be willing to perform girl ear piercing services.
• Sales experience in the specialty retail or service industry preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

The hourly rate for this position is between $18-19.00.*

*Hourly rate is based on a candidate’s education, skills, and experience.

Additional Information

What It’s Like to Work Here:

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore childhood's wonder and reach their full potential. We embody our purpose through:

• We collaborate: Being part of Mattel means being part of one team with shared values and goals. Every person counts, and working closely together yields better results. Partnership and collective capability are our strengths.
• We innovate: We strive to find new and better ways to create innovative products and experiences. Your ideas and initiatives are valued and can make a real impact.
• We execute: We are a performance-driven company focused on excellence and delivering best-in-class outcomes. We believe in accountability and empowerment to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com). We create innovative products and experiences that inspire, entertain, and develop children through play. Our portfolio includes iconic brands like Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA, along with other entertainment properties. We operate in 35 locations and our products are available in over 150 countries through retail and e-commerce collaborations. Since 1945, Mattel has been a trusted partner in empowering children to explore childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer, welcoming all candidates including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Compensation: $18-$19 per hour.