Amenities Server - Room Service - Steady Extra (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 27,000 - 35,000; Full time

Job summary

Join Caesars Entertainment as a Food Service Representative, where you will be responsible for delivering and setting up food and beverage service to guests in a high-paced environment. Your role will involve coordinating delivery schedules, ensuring excellent customer service, and maintaining a clean work area, while adhering to safety standards.

Qualifications

• Must be 21 years of age or older.
• Must present a neat and professional appearance.

Responsibilities

• Deliver and set up food and beverage service in guest rooms.
• Coordinate delivery schedules of amenities and food orders.
• Assist in cleaning guest corridors when returning to room service.

Skills

Effective communication in English

Teamwork

Customer service

Job description

Las Vegas, NV, United States (On-site)

Job Description

Job Description:

Responsible for delivering and setting up food and beverage service in guest rooms. Assist in completing side work duties. Review orders for proper presentation and completeness prior to delivery.

ESSENTIAL JOB FUNCTIONS:

• Ensure that all food items requested and necessary supplies are obtained and delivered in a timely manner.
• Coordinate the delivery schedules of amenities, and food and beverage orders to best accommodate the guests.
• Provide direction and support to bus persons.
• Assist in cleaning the guest corridors when returning to room service.
• Facilitate the immediate accommodations of guest requests.
• Follow all applicable safety precautions applicable to food service areas.
• Treat guest with courtesy and respect.
• Ensure that all items are presented in accordance with department guidelines.
• Clock guest check out and in.
• Serve beverages to guests upon delivery.
• Perform side work to include, but not limited to filling sugar bowls, salt/pepper shakers, folding napkins and general organization of storage areas.
• Complete service preparation functions as required.
• Obtain food and beverage orders from any of the hotel outlets as requested by the guest.
• Know the location off all rooms, suites and meeting rooms, as well as the best route for deliveries.
• Pickup dirty dishes from the guest’s room.
• Maintain a clean work environment.
• Provide information on all outlet menus and their hours of operation.
• Be familiar with upcoming events and related hospitality functions, bars, and deliveries.
• Understand room service standards.
• Assist with special events as needed.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Perform other duties as assigned.

QUALIFICATIONS:

• Must be 21 years of age or older
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires interactions with customers, public and co-workers.
• Work requires teamwork with other staff members.
• Ability to obtain/renew all government required licenses or certification, specifically a health card and alcohol awareness card.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Fast paced, high volume environment involving constant public.
• Shifts may vary based on business needs.
• Must be able to work inside and continuously maneuver in and around and throughout the restaurant and property.
• Must be able to access kitchen areas when picking up food orders.
• Must be able to work in a fast pace environment.
• Must be able to balance a food tray, weighing up to 25 pounds, above shoulder level with one arm.
• Must be able to lift, stoop, bend, twist, kneel, crouch, pull, and push when necessary.
• Must be able to push / pull 50 pounds.
• Must be able to handle more than one function at a time by being well organized and attentive to details.
• Must be able to tolerate hot temperatures in the kitchen areas.
• Must be able to respond to visual and aural cues.
• Must be able to speak and understand English.
• Must be able to tolerate areas containing second hand smoke.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Job Info

• Job Identification 68743
• Job Category Food and Beverage & Culinary