Amenities Attendant

KW PROPERTY MANAGEMENT AND CONSULTING; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

KW Property Management and Consulting is seeking an Amenities Attendant to maintain a safe and clean aquatic area and related common spaces. You will greet residents, answer phones, schedule services, and coordinate with staff to ensure spa, pool, and gym areas are well kept.

This role requires reliability in a busy luxury environment, ability to work with others, and a positive attitude. Training is provided; hours are non-exempt and determined by management.

Qualifications

• Prior experience in a related position.
• Experience at a luxury property, club or hotel is strongly preferred.
• Able to work in a busy, luxury, and fast-paced environment.
• Positive can-do attitude under stress.
• Effective communication with other staff.
• Ability to work well with others.
• High School Diploma or Equivalent.

Responsibilities

• Welcome and greet residents.
• Answer phones and schedule services for residents.
• Maintain inventory of spa supplies, organize and report when additional supplies are needed.
• Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
• Ensure that massage rooms are clean and prepared before and after usage.
• Determine improvements to spa areas and share suggestions with management.
• Wash, dry, fold, and prepare towels for use and ensure timely replenishment.
• Prepare iced fruit water every morning and replenish ice and water as needed.
• Maintain the gym areas organized and dispose of trash.
• Clean machines regularly and assist staff in deep cleaning biweekly.
• Report damages to equipment to the gym equipment company and schedule repairs.
• Assist in organizing pool chairs and pool area for events.
• Ensure residents are complying with Association Rules and Regulations.
• Complete daily checklists of groundskeeping items across areas.
• Assist other departments on projects and duties as assigned.

Skills

Experience in related role

Ability to work in fast-paced env

Positive attitude under stress

Effective communication with staff

Teamwork and cooperation

Luxury property experience

Education

High School Diploma or Equivalent

Job description

The Amenities Attendant is a hospitality position responsible for maintaining a safe and clean aquatic recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager.

Duties And Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcome and Greet residents.
• Answer phones and schedule services for residents.
• Maintain inventory of spa supplies, organize and report when additional supplies are needed.
• Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
• Ensure that massage rooms are clean and prepared before and after usage.
• Determine improvements to spa areas and share suggestions with management.
• Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the spa or pool areas.
• Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed.
• Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash.
• Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly.
• Ensure all gym mirrors are clean at all times.
• Report any damages to equipment to the gym equipment company and schedule their repairs immediately.
• Assist in efforts to improve the services at the amenities level, special events and special projects.
• Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit.
• Assist in organizing the pool chairs as needed.
• Ensuring residents are complying with Association Rules and Regulations;
• Report any malfunction immediately to Supervisor;
• Remove trash from garbage bins in bathrooms and pool deck as needed;
• Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
• Assist other departments as time allows on projects and duties as assigned.

Work Environment

The position will be indoors and outdoors. Moderate noise level.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Ability to follow oral and written instructions

Position Type/Expected Hours of Work

This is is a non-exempt (hourly) position. Days and hours will be determined by the property manager or department supervisor. The schedule may change to accommodate the business needs of the property.

Required Education And Experience

• Prior experience in a related position.
• Experience at a luxury property, club or hotel is strongly preferred;
• The ability to work in a busy, luxury, and fast-paced environment;
• The ability to convey a positive and "can-do" attitude at all times, including during high-stressful situations;
• Ability to communicate effectively with other staff;
• Must be able to work well with others as the role will require cooperation from other team members;
• High School Diploma or Equivalent;
• Ability to organize and prioritize;

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.