Amendments Specialist (Administrative Specialist 1)

State of Oregon; Salem (OR); Sur place; USD 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

Excellent, low-cost medical, vision, &

Dental coverage for you and yourfamily

Optional benefits like life insurance

Generous paid time off

Public Service Loan Forgiveness (PSLF)

PERS/OPSRP retirement

Training and development opportunities

Résumé du poste

The Oregon Health Authority is seeking an Amendments Specialist (Administrative Specialist 1) to coordinate amendments to vital records and provide exceptional customer service. You will explain laws and procedures, assist with adoptions, name and sex changes, and corrections, and handle inquiries via multiple channels with accuracy and care.

This full-time, in-office role emphasizes equity, patience, and attention to detail as you support the public and partners in Oregon's vital records system.

Qualifications

• Two years of secretarial or basic administrative support experience with records processing.
• An associate degree or equivalent combination of education and experience.
• Ability to explain laws, rules, and procedures related to vital records amendments.

Responsabilités

• Coordinate and process amendments to vital records and respond to inquiries.
• Explain complex requirements and procedures to diverse audiences via phone, email, and written correspondence.
• Support customers with amendments including adoptions, name and sex changes, and corrections while ensuring accuracy.

Connaissances

Records processing

Customer service

Data gathering

Attention to detail

Written and verbal communication

Formation

Associate degree in general office occupations

Equivalent combination of education and experience

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

OVERS

Description du poste

Position Title

Amendments Specialist (Administrative Specialist 1)

Initial Posting Date

11/04/2026

Application Deadline

11/11/2026

Agency

Oregon Health Authority

Salary Range

$3,798 - $5,193

Position Type

Employee

Job Description

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics is seeking a detail-oriented and customer-focused professional to join our team as an Amendments Specialist (Administrative Specialist 1). In this important role, you will support Oregon's vital records and statistics system by coordinating and processing amendments to vital records while providing exceptional customer service to individuals, families, legal representatives, and community partners. As the Amendments Specialist, you will serve as a key resource for explaining laws, rules, and procedures related to vital records amendments through phone, email, and written correspondence. You will assist customers with a wide variety of amendment services, including adoptions, voluntary acknowledgments of paternity, court-ordered paternity establishment, name and sex changes, birth record corrections, death, marriage, and divorce record corrections, gender marker amendments, unattended home birth registrations, and delayed registrations. This position offers a unique opportunity to contribute to the accuracy and integrity of Oregon's official records while providing compassionate, knowledgeable, and responsive support to the public and our partners.

What We Are Looking For

Minimum Qualifications:

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data OR
• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data OR
• An equivalent combination of education and experience.

Desired Attributes:

• Demonstrated analytical and document review skills, with the ability to evaluate information, identify discrepancies, and ensure accuracy in records processing.
• Strong customer service skills and the ability to navigate difficult, sensitive, or emotionally charged interactions with professionalism, empathy, and respect.
• Ability to quickly learn, retain, interpret, and apply complex laws, administrative rules, policies, and procedures.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines while maintaining a high degree of accuracy.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams, and the ability and willingness to become an expert user of specialized software systems, including the Oregon Vital Events Registration System (OVERS).
• Strong written and verbal communication skills, with the ability to clearly explain complex requirements, laws, and procedures to diverse audiences.
• Demonstrated flexibility, adaptability, and sound independent judgment when addressing changing priorities, resolving issues, and making decisions within established guidelines.
• Commitment to equity, cultural competence, and inclusive customer service, with the ability to effectively serve and engage individuals from diverse backgrounds and lived experiences.

Preference Statement:

Preference will be given to candidates possessing more years of experience and meeting more of the desired attributes.

About The Team & Benefits Of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for one, full-time, permanent, SEIU represented, Amendments Specialist (Administrative Specialist 1) position based in Portland, Oregon.
• This is an in-office position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
• Employment is contingent upon a criminal records check that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Contact Information

Recruiter: Elizabeth Chine

Email: [e-mail]

Phone (text friendly): 971-718-1114

Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.