Ambulatory Quality Program Manager

CommonSpirit Health; Tacoma (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

CommonSpirit Health is seeking an Ambulatory Quality Program Manager to lead clinic-based quality improvement initiatives across the ambulatory environment. You will develop project plans, form teams, and collaborate with physicians and staff to enhance care quality and value-based revenue capture.

The role emphasizes data-driven performance improvement, regulatory compliance, and leadership in driving improvements in prevention and chronic disease management across multiple clinics within the

Qualifications

• Bachelor's degree in healthcare administration, nursing or related field; five years of related work experience.
• Registered Nurse license for WA upon hire.
• Masters degree in healthcare discipline (preferred).
• Certified Professional in Healthcare Quality (CPHQ) (preferred).

Responsibilities

• Lead clinic-based quality improvement initiatives across ambulatory environments.
• Develop and implement project plans and work teams to improve care quality.
• Collaborate with physicians, management and clinical service lines to monitor and improve quality metrics.
• Utilize data to identify weaknesses, variances and opportunities for value-based revenue capture.

Skills

Leadership

Data analysis

Project management

Collaboration

Education

Bachelor's degree in healthcare administration, nursing or related field

Master's degree in healthcare discipline

Job description

Job Summary and Responsibilities

As our Ambulatory Quality Program Manager, you will be responsible for leading clinic-based quality improvement initiatives and projects across the ambulatory environment/clinics. You will make best practice recommendations, identify improvement opportunities, develop project plans, form work teams, and lead clinic-level initiatives to enhance care quality.

Every day, you will facilitate the closure of healthcare needs for our patients, particularly in terms of prevention and chronic disease management. Your work focuses on all aspects of quality process improvement and is conducted in accordance with professional standards, organizational objectives, and applicable regulatory/accreditation requirements. The intended outcomes are to create and implement work plans to help achieve organizational ambulatory quality strategies, including improving performance rates on various metrics and overall value-based revenue capture. You will collaborate with physicians, management/staff, and clinical service lines on performance improvement relating to quality management/reporting, and monitor quality indicators/results to identify/address weaknesses and variances. A considerable understanding of data's importance to performance improvement processes is also required. Duties involve weighing many factors requiring judgment, analytical ability, and problem-solving in complex data and situations.

To be successful in your role, you will strategically lead clinic-based quality improvement initiatives and projects across the ambulatory environment, driving significant enhancements in the quality of care delivery, prevention, and chronic disease management. You will demonstrate exceptional leadership in making best practice recommendations, identifying improvement opportunities, developing comprehensive project plans, and fostering collaboration with multidisciplinary teams to achieve superior performance rates, optimize value-based revenue capture, and ensure compliance with all professional and regulatory standards.

Job Requirements

Required

• Bachelors degree in healthcare administration, nursing or other healthcare-related field and five years of progressively responsible related work experience that would demonstrate attainment of the requisite job knowledge.
• Registered Nurse: WA, upon hire

Preferred

• Masters degree in a healthcare discipline and three years in a lead or management role.
• Certified Professional in Healthcare Quality

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.