Ambulatory Program Assistant Coordinator (APAC) - Medical/ Surgical Subspecialty Clinics

UVA Health; Virginia (MN); On-site; USD 59,829,168 - 83,182,243; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Disability & Retirement Savings

HSA/FSA programs

Certification and education support

Generous PTO

Job summary

UVA Health is seeking a Medical Assistant to support clinic teams with patient care, vital signs, medication review, and rooming patients. The role involves collaboration with RNs, administrative duties, and ensuring efficient clinic throughput in a busy academic medical center.

Requirements include a High School Diploma, 3 years clinical experience, BLS certification, and a recognized Medical Assistant certification.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 3 years clinical experience.
• Licensure: BLS certification required.
• Certification: Medical Assistant Certification from a recognized national association.
• Virginia-specific: EMT or Paramedic required per VA requirements.

Responsibilities

• Assist RN/clinic staff with patient throughput and administrative tasks.
• Assist with data collection, vital signs, medication review, and procedures as directed.
• Support with scheduling, prior authorizations, and medical records retrieval.
• Provide patient education and ensure a safe clinical environment.
• Demonstrate teamwork and contribute to professional development.

Education

High School Diploma or equivalent

Medical Assistant Certification (AAMA, AMT, NAHP, ARMA, NHA)

Virginia-EMT/Paramedic (optional as per VA requirement)

Job description

Assists clinic teams with additional and unique needs of the patient population. Perform clinical functions (e.g. vital signs, medication review, rooming patients, EKGs, Body Composition Analysis Testing, Laryngoscopy support) assist RNs with administrative tasks, including but not limited to FMLA paperwork, and provide general support to RNs. Under the direction of the manager or designee, provide general support to Clinic Nurse Manager by assisting with clinic throughput, staff schedules, ordering supplies, retrieving medical records, covering Epic In Baskets, obtaining prior authorizations.

• Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients
• Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
• Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.
• Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient.
• Provides for a safe environment and safe delivery of care.
• Performs administrative support responsibilities.
• Demonstrates teamwork in the delivery of patient care.
• Contributes to and assists with the professional development of others.
• In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served.
• Recognizes the importance of time sensitive issues.
• Assumes responsibility for professional development of self and others according to departmental policy.

Minimum Requirements

• Education: High School Diploma or equivalent required.
• Experience: 3 years clinical experience
• Licensure: American Heart Association (AHA) Health Care Provider BLS certification required.
• Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
• OR
• Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician – Intermediate EMT, Advanced EMT, or Paramedic required.

PHYSICAL DEMANDS

Ability to lift/push/pull 20 – 50lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The pay range for this role is $20.88 - $29.03 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer.