Ambulatory Program Assistant Coordinator (APAC) - Family Medicine Primary Care Center

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Disability Insurance

Retirement Plan

HSA & FSA

Education support

Genrous PTO

Job summary

UVA Health in Charlottesville is seeking a Medical Assistant to support RNs by performing clinical tasks, patient data collection, medication review, and administrative duties. Under supervision, you will assist with Epic In Baskets, prior authorizations, and procedures, ensuring efficient clinic operations.

Responsibilities include data collection across age groups, patient teaching, maintaining safety, teamwork, and professional development.

Qualifications

• High school diploma or equivalent required.
• Current Medical Assistant Certification from a recognized national body.
• EMT or Paramedic certification per Virginia requirements.

Responsibilities

• Assist RNs with clinical and administrative tasks, including vital signs, medication review, and refills.
• Support clinic operations by retrieving medical records, covering Epic In Baskets, and assisting with prior authorizations.
• Provide patient data collection and age-appropriate care under supervision.
• Contribute to team communication, patient education, and professional development.

Education

High School Diploma or equivalent

MA Certification (AAMA/AMT/NAHP/ARMA/NHA)

EMT/Paramedic certification (Virginia requirements)

Job description

Assists RN with additional and unique needs of the patient population. Perform clinical functions (e.g. vital signs, medication review, pending of medication refills), assist RNs with administrative tasks, and provide general support to RNs. Under the direction of the manager or designee, support clinic functions by retrieving medical record, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures.

• Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients
• Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
• Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.
• Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient.
• Provides for a safe environment and safe delivery of care.
• Performs administrative support responsibilities.
• Demonstrates teamwork in the delivery of patient care.
• Contributes to and assists with the professional development of others.
• In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served.
• Recognizes the importance of time sensitive issues.
• Assumes responsibility for professional development of self and others according to departmental policy.

MINIMUM REQUIREMENTS

• Education: High School Diploma or equivalent required.
• Experience: 3 years clinical experience
• Licensure: American Heart Association (AHA) Health Care Provider BLS certification required.
• Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
• Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician - Intermediate EMT, Advanced EMT, or Paramedic required.

OR

PHYSICAL DEMANDS

Ability to lift/push/pull 20 - 50lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The pay range for this role is $20.88 - $29.03 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children’s hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.