Ambulatory Operations Lead

Kaiser Permanente; Oregon, Northern (WI, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Kaiser Permanente is seeking a leader to manage ambulatory operations, optimize patient care, and drive adherence to timelines and financial commitments. The role involves designing ad hoc reports, translating data into operational initiatives, and guiding HR processes from orientation through training and development.

You will coordinate across multidisciplinary clinical teams, implement emergency preparedness programs, manage budgets and payroll input, and align performance metrics with

Qualifications

• Minimum two years in a leadership role with or without direct reports.
• Bachelor’s degree in a related field plus 3+ years in operations or 6+ years in health care settings.
• Experience in ambulatory/clinical operations and budgeting preferred.

Responsibilities

• Provide developmental opportunities; coach and set goals for performance improvement.
• Translate business plans into tactical actions; ensure policies are followed.
• Manage HR activities: recruitment, standardized processes, training and development.
• Design survey readiness activities; prepare audit documentation and compliance.
• Lead multidisciplinary teams and monitor performance against objectives.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Critical thinking

Decision making

Leadership

Problem solving

Team leadership

Strategic thinking

Teamwork

Influencing others

Education

Bachelor's degree in Business/Healthcare

Tools

Microsoft Office

HR Systems

Job description

Kaiser Permanente is seeking a leader to manage ambulatory operations, optimize patient care, and drive adherence to timelines and financial commitments. The role involves designing ad hoc reports, translating data into operational initiatives, and guiding HR processes from orientation through training and development.

You will coordinate across multidisciplinary clinical teams, implement emergency preparedness programs, manage budgets and payroll input, and align performance metrics with