Ambulatory Operations Director: Patient Care Excellence

Kaiser Permanente; Gilroy (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

KAISER in Gilroy, California, seeks an Operations Director, Ambulatory, to direct ambulatory operations, align strategy with stakeholders, and ensure achievement of performance targets. You will oversee budgets, lead cross‑functional teams, and drive improvements in clinical and operational processes across the KP network.

Responsibilities include developing long‑term plans, coordinating with physicians and clinical leaders, and maintaining readiness for regulatory audits while driving

Qualifications

• Minimum two years of experience in leadership roles with direct reports? (not stated in HTML but implied by director level)
• Experience managing operational or program budgets and large teams.
• Experience in health care operations and ambulatory services is preferred.

Responsibilities

• Direct ambulatory operations to optimize patient care and meet organizational goals.
• Develop and direct strategy with stakeholders to add business value and manage department performance.
• Oversee budgeting, expenditures and ensure financial performance meets expectations.
• Align HR programs with KP’s mission and values and direct compliance readiness activities.
• Lead cross‑functional teams, establish standards, and monitor performance metrics.

Skills

Leadership

Strategic Thinking

Communication

Budget Management

Problem Solving

Team Building

Change Management

Stakeholder Management

Project Management

Decision Making

Education

Bachelor's degree in business, nursing, health care, or related field

Tools

Microsoft Office

Job description

KAISER in Gilroy, California, seeks an Operations Director, Ambulatory, to direct ambulatory operations, align strategy with stakeholders, and ensure achievement of performance targets. You will oversee budgets, lead cross‑functional teams, and drive improvements in clinical and operational processes across the KP network.

Responsibilities include developing long‑term plans, coordinating with physicians and clinical leaders, and maintaining readiness for regulatory audits while driving