Ambulatory Nurse- Neurology- BWH

Brigham and Women's Hospital; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Brigham and Women's Hospital is seeking a Staff Nurse for the Neurology Department. The nurse will provide care to ambulatory patients, coordinate care, and participate in quality improvement projects. Ideal candidates are experienced nurses with excellent communication skills and a commitment to patient-centered care.

Qualifications

• Graduate of an approved nursing school with registration in Massachusetts.
• Minimum of 2 years of clinical nursing experience in an Ambulatory setting.
• Experience with telephone-based clinical assessment techniques.

Responsibilities

• Provide nursing support and care to patients in the Neurology Department.
• Conduct clinical telephone triage and general nursing support.
• Maintain effective communication with patients and clinicians.

Skills

Clinical nursing experience

Telephone triage

Patient education

Communication

Education

Bachelor of Science Degree in Nursing

Tools

Electronic Medical Record (EMR)

Job description

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Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

STAFF NURSE/ NEUROLOGY/ AMBULATORY/ 40 HOURS FULL TIME DAYS/ BWH MAIN CAMPUS

Excellent Care to Patients and Families

• The Best Staff
• In the Safest Environment
  
  

Job Summary

The Staff Nurse will be responsible for:

• Providing nursing support and care to patients within the Neurology Department.
• Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
• Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Neurology.
• Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
• Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
• Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
• Working in a normal office setting, work entails extended periods of sitting and fast-paced, phone-based care.
• Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
• Working collaboratively to provide excellent care to patients and families in the safest environment.
• Other duties as assigned by the supervising physician or leadership team.
  
  

Nursing at Brigham and Women’s Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That’s why we’re committed to knowing our patients on a deeper level — not just as patients, but as individuals — to ensure that they, and their families, feel known and cared for.

At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment. We work each day to achieve our vision — to provide excellent care to patients and families, with the best staff, in the safest environment.

Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents – a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception – physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there’s no better place to be.

Qualifications

To qualify you must have:

Education

• Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses
  
  

Experience

• 1. Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting required. Experience only in an ambulatory procedural area or emergency room is not sufficient.
• 2. Minimum of 2 years of Neurology and/or related experience required.
• 3. Experience with telephone triage and telephone-based clinical assessment techniques required. This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care.
• 4. Experience working in a Call Center or similar area and handling of referrals strongly preferred.
• 5. Experience in communications and customer service strongly preferred.
• 6. Case Management experience preferred.
• 7. Experience with team-based care preferred.
• 8. Nursing certification in Ambulatory Care or ambulatory specialty area preferred.
• 9. Experience with EPIC preferred.
  
  

Other

• Membership in professional organizations is recommended.
• Able to work weekend rotation per the MNA contract.
  
  

Additional Job Details (if Applicable)

Additional Job Description

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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