Ambulatory Nurse Manager - Nurse Call Center

The University of Kansas Health System; Overland Park (KS); On-site; USD 95,000 - 125,000; Full time

Job summary

The University of Kansas Health System in Overland Park seeks an Ambulatory Nurse Manager to lead nursing care in ambulatory settings and to supervise staff across multiple areas, including a nurse call center. You will work to maintain regulatory compliance, ensure quality outcomes, and promote staff development.

Responsibilities include managing patient flow, budget oversight, and collaboration with leadership to achieve best-in-class ambulatory care delivery.

Qualifications

• Bachelor Degree in Nursing required.
• Minimum 5 years of clinical practice in the ambulatory area.
• Current RN license in good standing (multistate or single state with active license).
• BLS certification obtained or within 14 days of hire.

Responsibilities

• Manage nursing care and practice for ambulatory patients within department areas.
• Ensure regulatory compliance and continuous quality/safety improvements.
• Supervise personnel, evaluate performance, and support staff development.
• Develop and monitor department budgets and supply management.
• Collaborate with department leadership and other clinics to optimize patient flow.

Skills

Nursing leadership

Clinical supervision

Regulatory compliance

Quality improvement

Budget management

Staff development

Patient care coordination

Education

Bachelor Degree Nursing

High School Graduate

Master Degree Nursing

Job description

Position Title

Ambulatory Nurse Manager - Nurse Call Center

Days - Full Time

Indian Creek Main

Position Summary / Career Interest:

The Ambulatory Nurse Manager manages practice of professional nursing and delivery of care for non-hospitalized or ambulatory patients within a department, procedural area, and/or infusion area. May manage more than one physical location. Provides clinical supervision and direction. Ensures regulatory compliance, maintains quality and safety outcomes. Supervises all aspects of personnel management and development. Works in collaboration with department leadership, administration and nursing leadership.

Responsibilities and Essential Job Functions

• Achieve business and organization goals, visions and objectives.
• Manages the delivery of nursing care and practice of professional nursing for non-hospitalized patients (ambulatory population) within a specified department, procedural area, and/or infusion area.
• Collaborates with liaison departments in maintaining patient care standards utilizing evidence based practice as applicable.
• Participates in clinical nursing research and supports The University of Kansas Health System research activities.
• Assists with front and back office as needed to Identify and resolves issues affecting patient flow and the delivery of care.
• Manages operation of assigned areas by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction that reflects patient and family needs across the continuum of care to achieve desired outcomes.
• Provides supervision, evaluates performance, conducts selection and termination process.
• Ensures clinical team works at top of licensure / responsibility. Actively promotes staff and self-development.
• Develops and maintains department related patient care standards through continuous quality improvement. Develops quality and safety initiatives to provide highest level of care. Oversees development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services.
• Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.)
• Fosters patient and employee satisfaction.
• Promotes shared decision making with input from staff.
• Assists in the development and monitoring of the budget. Approves purchases, establishes and revises inventory quotes.
• Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelor Degree Nursing
• High School Graduate
• 5 or more years of clinical experience in practice area.

Preferred Education and Experience

• Master Degree Nursing
• 1 or more years of nursing leadership.
• 2 or more years of management experience.

Required Licensure and Certification

• Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing - in state in which you live OR
• Licensed Registered Nurse (LRN) - Single State - State Board of Nursing - active with multistate in progress with proof of application
• Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live. Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live by 4/30/2026.
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) or obtained within 14 days of hire.

Preferred Licensure and Certification

• Nursing Professional Development Certification (NPD-BC) - American Nurses Credentialing Center (ANCC)
• Professional Nursing Certification

Time Type:

Full time

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.