Ambulatory Nurse Manager - Nurse Call Center

The University of Kansas Health System; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Kansas Health System is seeking an Ambulatory Nurse Manager for the Nurse Call Center, days, full-time. This role oversees nursing practice for ambulatory patients across designated areas, providing clinical supervision, regulatory compliance, and staff development.

Responsibilities include optimizing patient flow, collaborating with clinical and administrative teams, supporting quality and safety initiatives, and participating in budgeting and procurement for the department.

Qualifications

• Bachelor degree in Nursing (required).
• High School diploma (required).
• 5+ years of clinical experience in the ambulatory/practice area (required).
• Master degree in Nursing (preferred).
• 1+ year of nursing leadership (preferred).
• 2+ years of management experience (preferred).
• Active RN license in state of residence or multistate license with active status (required).
• BLS certification (required or within 14 days of hire).

Responsibilities

• Achieve business and organizational goals and oversee delivery of ambulatory nursing care.
• Supervise clinical team and ensure top of licensure practice.
• Collaborate with departments to maintain patient care standards and safety.
• Participate in quality improvement and regulatory compliance programs.
• Assist with budget development and inventory management.
• Promote staff development and contribute to research activities.

Skills

Leadership

Clinical supervision

Ambulatory care

Regulatory compliance

Staff development

Education

Bachelor Degree Nursing

High School Graduate

Master Degree Nursing

Job description

Position Title

Ambulatory Nurse Manager - Nurse Call Center Days - Full Time Indian Creek Main

Position Summary / Career Interest

The Ambulatory Nurse Manager manages practice of professional nursing and delivery of care for non-hospitalized or ambulatory patients within a department, procedural area, and/or infusion area. May manage more than one physical location. Provides clinical supervision and direction. Ensures regulatory compliance, maintains quality and safety outcomes. Supervises all aspects of personnel management and development. Works in collaboration with department leadership, administration and nursing leadership.

Responsibilities and Essential Job Functions

Achieve business and organization goals, visions and objectives. Manages the delivery of nursing care and practice of professional nursing for non-hospitalized patients (ambulatory population) within a specified department, procedural area, and/or infusion area. Collaborates with liaison departments in maintaining patient care standards utilizing evidence based practice as applicable. Participates in clinical nursing research and supports The University of Kansas Health System research activities. Assists with front and back office as needed to Identify and resolves issues affecting patient flow and the delivery of care. Manages operation of assigned areas by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction that reflects patient and family needs across the continuum of care to achieve desired outcomes. Provides supervision, evaluates performance, conducts selection and termination process. Ensures clinical team works at top of licensure / responsibility. Actively promotes staff and self-development. Develops and maintains department related patient care standards through continuous quality improvement. Develops quality and safety initiatives to provide highest level of care. Oversees development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.) Fosters patient and employee satisfaction. Promotes shared decision making with input from staff. Assists in the development and monitoring of the budget. Approves purchases, establishes and revises inventory quotes. Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelor Degree Nursing
• High School Graduate
• 5 or more years of clinical experience in practice area.

Preferred Education and Experience

• Master Degree Nursing
• 1 or more years of nursing leadership.
• 2 or more years of management experience.

Required Licensure and Certification

• Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing - in state in which you live OR Licensed Registered Nurse (LRN) - Single State - State Board of Nursing - active with multistate in progress with proof of application Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live.
• Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live by 4/30/2026.
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) or obtained within 14 days of hire.

Preferred Licensure and Certification

• Nursing Professional Development Certification (NPD-BC) - American Nurses Credentialing Center (ANCC) Professional Nursing Certification

Job Type

Full time

Job Requisition ID

R-58182

Important information for you to know as you apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail]. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.