Ambulatory Nurse Manager, Multispecialty Northern Region

Christiana Care Health Services, Inc.; United States; On-site; USD 102,000 - 163,000; Full time

Benefits offered by this job

Full medical/dental/vision

403(b) retirement plan

Paid time off with roll-over

Tuition assistance

Care@Work backup care

Job summary

ChristianaCare Medical Group seeks a Manager of Nursing Services to provide clinical leadership across multispecialty practices in the Northern Regions, with some travel to Southern Region locations. The role emphasizes safe, patient-centered care and oversight of RN, LPN, and Medical Assistant practices.

The position requires BSN (MSN preferred), Delaware RN licensure or eligibility via NLC, and 3–5 years of ambulatory/medical-surgical experience.

Qualifications

• Graduate of an accredited nursing program with BSN; MSN preferred.
• Current RN licensure in Delaware or eligibility via NLC.
• 3–5 years of ambulatory or medical-surgical/ED/ICU experience.
• Proven leadership skills and ability to supervise clinical staff.
• Experience educating and supervising staff or other informal leadership role.
• BLS certification

Responsibilities

• Provide clinical leadership and operational oversight for nursing practice across specialty practices.
• Oversee nursing policies, workflows, and patient-safety standards.
• Lead onboarding, education, recruitment, and staff development activities.
• Collaborate with Clinical Directors and leaders to improve quality and teamwork.
• Manage workforce activities including coaching, licensure, and credentialing.
• Promote accountability, safety, exceptional service, and patient-centered care.

Skills

Leadership

Nursing leadership

Clinical supervision

Education & onboarding

Regulatory compliance

Education

BSN

MSN

Job description

Job Details

The Medical Group of ChristianaCare is looking for a Manager of Nursing Services to cover our Northern Regions in multispecialty. Southern Region areas and practices include but not limited to:

• Multispecialty practices
• Swank GI
• Behavioral Health
• Rheumatology
• Strong Bones
• Endocrinology
• Heart Failure
• Other cross coverage as needed

The Manager of Nursing Services will be responsible for providing leadership, oversight, and accountability for nursing practice and the clinical practice of support staff across ChristianaCare Medical Group practices. Responsibilities include managing and overseeing clinical policies, protocols, and workflows to ensure consistent and safe patient care delivery. The role also provides oversight of education, onboarding, recruitment, and development of nursing resources and materials while ensuring clinical practices remain compliant with regulatory requirements and ChristianaCare organizational standards.

Work Schedule: Monday through Friday: 8am to 4:30pm This position requires travel to specialty locations, as well as additional travel to other locations as needed to support operational and clinical needs.

Duties / Responsibilities

The Manager of Nursing Services provides clinical leadership and operational oversight for nursing practice and care delivery across ChristianaCare Medical Group specialty practices. This role promotes safe, high-quality, patient-centered, and relationship-based care while providing oversight of RN, LPN, and Medical Assistant clinical practice and competencies. Responsibilities include assessing practice needs, supporting orientation and onboarding, identifying educational and professional development opportunities, and conducting routine rounds across Primary Care locations to promote clinical excellence, teamwork, and continuous improvement. The Manager of Nursing Services develops, implements, and evaluates nursing and clinical policies, procedures, protocols, and workflows to support consistent and efficient care delivery and ensure compliance with regulatory, professional, organizational, Joint Commission, and patient safety standards. The role provides leadership in risk management, infection prevention, patient safety, and regulatory readiness, including participation in ambulatory regulatory activities and Joint Commission initiatives. The Manager also supports Medical Group and system-wide clinical initiatives, shared decision-making, professional governance, and quality improvement projects. This Manager of Nursing Services collaborates closely with Clinical Directors, clinical and operational leaders, providers, and interdisciplinary teams to promote effective communication, consistency, and collaboration across Primary Care practices. The Manager provides leadership in workforce management, including recruitment, interviewing, selection, onboarding, coaching, performance management, and maintaining employee licensure and credentialing requirements. The role fosters a culture of accountability, professionalism, safety, exceptional customer service, and patient-centered care while supporting staff engagement and professional growth. Regular communication with clinical teams, participation in staff meetings, and additional responsibilities are expected to support the ongoing operational and clinical needs of the Medical Group.

Education / Requirements

• Graduate of an accredited school of nursing with Bachelor of Science in Nursing (BSN), may have an alternative bachelor’s degree if possess Master of Science in Nursing (MSN)
• Current Registered Nurse (RN) licensure in the State of Delaware, or eligibility for Delaware licensure through the Nurse Licensure Compact (NLC)
• Three to five years of clinical nursing experience in ambulatory practice, medical-surgical, emergency department or critical care experience
• Proven leadership skills and behaviors
• Prior experience in educating and supervising clinical staff or other informal leadership role
• BLS required

Strengths and Qualities

Demonstrated leadership and clinical expertise with the ability to educate, coach, and support clinical staff. Strong knowledge of nursing principles, patient care, performance improvement, and safety practices, with sound clinical and administrative judgment. Excellent communication, interpersonal, and organizational skills, with the ability to adapt to a fast-paced healthcare environment, support staff development, and promote a culture of teamwork, safety, quality, and patient- and family-centered care. When we lead with love, excellence is inevitable.

Compensation / Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Annual Compensation Range

$102,148.80 - $163,446.40

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Equal Opportunity Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Dec 31, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Company Overview

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website