Ambulatory Medication Access Specialist

John Muir Health; Walnut Creek (CA); On-site; USD 52,000 - 71,000; Full time

Job summary

John Muir Health is seeking a Medication Access Specialist to support ambulatory care pharmacy programs. The role focuses on prior authorizations, financial assistance, and refill management to prevent therapy interruptions.

You will collaborate with pharmacists, providers, and insurance companies to resolve access barriers and ensure patients receive necessary medications. Ideal candidates have 3–5 years of licensed pharmacy technician experience in ambulatory or specialty settings and hold a

Qualifications

• High School Diploma or equivalent required; Pharmacy Technician program preferred.
• 3–5 years as a licensed Pharmacy Technician in a clinical/ambulatory care/specialty setting required.
• Experience with prior authorizations, insurance verification, and medication access workflows preferred.

Responsibilities

• Support prior authorization and financial assistance processes to ensure uninterrupted therapy.
• Handle medication refills and refill protocols to prevent therapy interruptions.
• Communicate with insurers and clinic staff to resolve access barriers and coordinate patient care.
• Serve as liaison among patients, providers, payers, and pharmacy teams to streamline medication access.

Skills

Prior authorizations

Insurance verification

Collaboration with clinicians

Patient adherence support

Education

High School Diploma or equivalent

Pharmacy Technician Program (preferred)

Tools

EHR systems

Pharmacy benefit tools

Prior authorization portals (CoverMyMeds, Surescripts)

Job description

John Muir Health is seeking a Medication Access Specialist to support ambulatory care pharmacy programs. The role focuses on prior authorizations, financial assistance, and refill management to prevent therapy interruptions.

You will collaborate with pharmacists, providers, and insurance companies to resolve access barriers and ensure patients receive necessary medications. Ideal candidates have 3–5 years of licensed pharmacy technician experience in ambulatory or specialty settings and hold a