Ambulatory Medical Assistant – Patient Care & Flow

Northwestern Medicine; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Northwestern Medicine in Chicago seeks a Medical Assistant to support physicians and nurses by improving patient flow and assisting with procedures. You will prepare exam rooms, take vital signs, and help with basic clinical tasks while maintaining patient confidentiality and safety in a busy ambulatory setting.

This role emphasizes teamwork, professionalism, and commitment to high-quality care, with focus on accurate documentation and efficient patient care workflows.

Qualifications

• High school diploma or GED.
• Current certification in one of MA certs or must become certified within six months of employment.
• American Heart Association BLS/CPR certification.
• 0–2 years of experience in a relevant role.
• Strong computer skills.

Responsibilities

• Ensures efficient patient flow through the site: escorts patients, prepares exam rooms, and records vital signs.
• Assists with medical procedures (ECG, venipuncture, immunizations, CLIA waived tests) as directed.
• Maintains cleanliness and stock of exam rooms, inventories vaccines/medications, and disposes of expired items.
• Communicates professionally with patients and the health care team; supports scheduling and phone/office duties.
• Performs delegated procedures safely and as assigned by supervisors.

Skills

Strong computer skills

0–2 years experience

Education

High school diploma or GED

MA certification eligibility (within 6 months)

Tools

Electronic Medical Record (EMR)

Job description

Northwestern Medicine in Chicago seeks a Medical Assistant to support physicians and nurses by improving patient flow and assisting with procedures. You will prepare exam rooms, take vital signs, and help with basic clinical tasks while maintaining patient confidentiality and safety in a busy ambulatory setting.

This role emphasizes teamwork, professionalism, and commitment to high-quality care, with focus on accurate documentation and efficient patient care workflows.