Ambulatory Medical Assistant – Clinic Flow & Outreach

UCSF Health, AG; San Francisco (CA); On-site; USD 45,000 - 57,000; Part time

Job summary

UCSF Health is seeking a Hospital Assistant III to support ambulatory clinics at Stanyan and Hyde. The role combines clerical and clinical tasks, helping optimize flow, coordinate patient care, and assist the care team across front and back office functions.

Required: 1 year MA experience, BLS/CPR, and Epic EHR proficiency; preferred: MA program certification, CPT phlebotomy, and Spanish/Chinese language skills. 3-month employment duration with flexible clinic coverage.

Qualifications

• Minimum of one year of experience as a Medical Assistant in a medical practice
• Current American Heart Association BLS/CPR certification
• Certification from an approved Medical Assistant program or equivalent training/experience
• Phlebotomy certification (CPT)
• Experience using Epic (APeX) electronic health record system
• Familiarity with immunization schedules and recommendations
• Prior experience in internal medicine, geriatrics, or family medicine
• Experience working in a medical, hospital, or clinic environment
• Fluency in Spanish or Chinese (spoken, read, and written)
• Experience with disease registries, data collection, and basic data analysis

Responsibilities

• Assist in delivery of care to patients under supervision
• Support primary care or multispecialty teamlets and provide backup support
• Contribute to patient experience by optimizing clinic flow
• Conduct patient outreach and coordinate with care team
• Perform clerical and clinical duties across front and back office
• Provide personal care, nursing support procedures, and basic lab tasks
• Support multiple clinic sites as needed

Skills

Spanish

Chinese

Data entry

Education

Medical Assistant certification program

Basic Life Support (BLS) certification

Phlebotomy certification (CPT)

Tools

Epic (APeX) EHR

Job description

UCSF Health is seeking a Hospital Assistant III to support ambulatory clinics at Stanyan and Hyde. The role combines clerical and clinical tasks, helping optimize flow, coordinate patient care, and assist the care team across front and back office functions.

Required: 1 year MA experience, BLS/CPR, and Epic EHR proficiency; preferred: MA program certification, CPT phlebotomy, and Spanish/Chinese language skills. 3-month employment duration with flexible clinic coverage.