Ambulatory Clinical Quality Leader, RN

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh seeks a Clinical Quality Specialist, RN to advance quality, safety, and clinical practice across ambulatory services. You will partner with service line leaders, nursing leadership, compliance, providers, and interdisciplinary teams to optimize workflows and support evidence-based nursing.

The role requires strong clinical judgment, leadership, and the ability to drive performance improvement while ensuring regulatory compliance and consistent standards of

Qualifications

• Current RN license in North Carolina.
• BSN required; MSN preferred.
• 3-5 years of progressive clinical nursing experience.
• Leadership experience through formal or informal roles.
• Strong clinical knowledge and nursing judgment.
• Ability to influence and engage stakeholders across levels.
• Excellent communication and presentation skills.
• Experience with quality improvement, patient safety, compliance or performance improvement.
• Proficiency with Epic and Microsoft Office applications.

Responsibilities

• Partner with operational and clinical leaders to support quality, safety, and performance improvement initiatives across ambulatory clinics and service lines.
• Lead and facilitate quality assessment activities, audits, and continuous improvement projects to enhance patient outcomes and operational effectiveness.
• Analyze clinical workflows and identify opportunities to improve efficiency, patient experience, and quality of care delivery.
• Provide clinical education, coaching, and guidance to nursing and clinical staff on standards of care, policies, procedures, and regulatory requirements.
• Support implementation and sustainability of evidence-based practices and quality initiatives across multiple specialties.
• Monitor compliance with WakeMed policies, approved protocols, standing orders, and applicable regulatory standards.
• Collaborate with nursing leadership and compliance teams to ensure adherence to North Carolina Board of Nursing requirements and other accrediting agencies.
• Utilize Epic and quality data to evaluate performance metrics, identify trends, and support data-driven decision making.
• Participate in committees, interdisciplinary projects, and organizational initiatives focused on clinical excellence and patient safety.
• Advocate for nursing best practices while supporting a culture of accountability, engagement, and continuous improvement.
• Serve as a clinical resource for staff and leaders regarding quality standards, regulatory compliance, and ambulatory nursing practice.

Skills

Clinical nursing

Leadership

Quality improvement

Regulatory compliance

Epic EMR

MS Office

Communication skills

Project coordination

Education

RN licensure in NC

BSN

MSN preferred

Tools

Epic EMR

Microsoft Office

Job description

WakeMed Health & Hospitals in Raleigh seeks a Clinical Quality Specialist, RN to advance quality, safety, and clinical practice across ambulatory services. You will partner with service line leaders, nursing leadership, compliance, providers, and interdisciplinary teams to optimize workflows and support evidence-based nursing.

The role requires strong clinical judgment, leadership, and the ability to drive performance improvement while ensuring regulatory compliance and consistent standards of