Ambulatory Clinic Operations Manager

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 65,000 - 79,000; Full time

Job summary

SUNY Upstate Medical University is seeking an Office Manager to supervise clinic staff, manage payroll, hiring, coaching, and disciplinary actions. The role includes coordinating day-to-day operations, workflow adjustments, coverage for absences, equipment maintenance, and purchasing clerical supplies.

Responsibilities also include managing referrals, registration, charging, coding queues, and staff follow-up.

Qualifications

• Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience.
• Excellent written and oral communication, organizational and computer skills.
• Prior supervisory experience required.
• Experience in a medical practice setting (preferred).
• Bachelor’s in Business or related field preferred.

Responsibilities

• Supervise subordinate staff in the ambulatory clinic and conduct performance evaluations.
• Oversee payroll, hiring, coaching, counseling, and disciplinary actions.
• Coordinate day-to-day operations and rework workflows as needed.
• Cover for staff absences and maintain equipment; purchase clerical supplies.
• Oversee referrals, registration, charging, and coding queues; follow up with staff.

Skills

Communication skills

Organizational skills

Computer skills

Supervisory experience

Education

Bachelor's degree or Associate's degree in related field

Job description

SUNY Upstate Medical University is seeking an Office Manager to supervise clinic staff, manage payroll, hiring, coaching, and disciplinary actions. The role includes coordinating day-to-day operations, workflow adjustments, coverage for absences, equipment maintenance, and purchasing clerical supplies.

Responsibilities also include managing referrals, registration, charging, coding queues, and staff follow-up.