Ambulatory Care Chief Operating Officer (COO)

County of Ventura, CA; Ventura (CA); Sur place; USD 177 000 - 248 000; Plein temps

Avantages offerts par ce poste

Flexible Spending Accounts

Health Insurance Plans

Pension Plan (County)

Résumé du poste

County of Ventura seeks an experienced Ambulatory Care Administrator to lead the administrative operations of 35 clinics, including FQHCs, ensuring efficient clinical and business performance. You will partner with executive leadership to translate priorities into actionable operations and oversee budgeting, contracts, and compliance.

The role emphasizes collaboration, system-wide thinking, and strong communication.

Qualifications

• To qualify for this classification, an individual must possess the education and experience that would likely produce the required knowledge, skills, and abilities.
• An example of qualifying education and experience is: a bachelor’s degree in health, business, finance or accounting plus four (4) years of responsible administrative experience in a clinic or health care setting, which includes two (2) years of professional experience in a clinic setting.

Responsabilités

• Directs, coordinates, monitors, and reviews the activities and staff of assigned Ambulatory Care departments to ensure effective and efficient clinical and business operations.
• Provides oversight for accreditation review and compliance, safety review, grant development, clinic facilities development, special projects, patient safety, quality assurance, and compliance.
• Supervises assigned department managers in the planning, development, and implementation of administrative initiatives, policies, procedures, and objectives.
• Evaluates clinical services and implements changes in Ambulatory Care operations, if necessary.

Connaissances

Data-driven process improvement

Budgeting

Supervisory experience

Program management

Communication

Lean Six Sigma

FQHC compliance

Formation

Bachelor's degree in health, business, finance or accounting

Master's degree (highly desired)

Description du poste

WHAT WE OFFER:

The County of Ventura offers an attractive compensation and benefits package. The salary range for this position is $177,096.97 - $247,935.76 annually, depending on qualifications. An employee in this position will also be eligible for the following:

• General Salary Increase: A general salary increase of 3.5%, effective December 20, 2026, and 3.5% effective December 19, 2027.
• Educational Incentive: Additional cash payment of 2.5% for completing an associate degree, 3.5% for a bachelor's degree, or 5% for a graduate degree each pay period.
• Executive Annual Leave: The selected candidate will earn 248 hours per year, increasing to 288 hours after 5 years of service, 328 hours after 10 years of service, and 368 hours after 15 years of service. Credit for prior public service may be considered (Management Resolution, § 1202A).
• Annual Leave Redemption: The ability to "cash in" or redeem up to 100 hours of Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution, § 1207).
• Holidays: 13 paid days annually, including a scheduled floating holiday.
• Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k)contributions. Effective February 9, 2024 (and annually thereafter), eligible employees meeting the criteria in Sec. 1907 of the Management Resolution will receive a two percent (2%) of their annualized compensation non-elective contribution into their 401(k) account.
• Health Insurance Plans: Medical, dental, and vision plans for you and your dependents. A flexible credit allowance of up to $1,024.11 biweekly, depending on enrollment plan tier.
• Flexible Spending Accounts: Boost your spending power by reimbursing yourself with pre-tax dollars for IRS-approved dependent care and health care expenses.
• Pension Plan: Both you and the County contribute to the County’s Retirement Plan. If eligible, you may establish reciprocity with other public retirement systems, such as CalPERS.
• Additional Benefits: Incumbents are entitled to County-paid membership in professional organizations related to their position; other benefits include Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, and Wellness Program.
• Professional Membership: Eligible for county-paid membership in professional organizations related to the position.

THE POSITION:

Under general direction of and reporting to the Ambulatory Care Chief Executive Officer, the Ambulatory Care Chief Operating Officer is responsible for leading the administrative operations of the Ventura County Ambulatory Care System which comprises 35 clinics, including 19 Federally Qualified Health Centers (FQHCs). The Chief Operating Officer serves as a trusted strategic partner to executive leadership, providing operational expertise, strategic input, and solutions that support organizational priorities and the effective delivery of ambulatory care services.

The ideal candidate will be a seasoned, collaborative executive leader and highly effective communicator who builds strong partnerships and works across teams to break down organizational and system silos. They will bring a system-wide perspective, balancing the needs of individual programs and teams with the broader operational and strategic needs of the organization. The successful candidate will exercise sound judgment, provide meaningful counsel to leadership, and help translate strategic priorities into effective operations. Experience working within a Federally Qualified Health Center (FQHC) or similar health care delivery environment is highly desirable.

PAYROLL TITLE:

Ambulatory Care Administrator

AGENCY/DEPARTMENT:

Health Care Agency – Ambulatory Care Administration

This position is at-will and excluded from the provisions of the Civil Service Ordinance. Incumbents in this classification are eligible for benefits at the MB2 level.

TENTATIVE SCHEDULE

OPENING DATE: August 25, 2026

CLOSING DATE: Continuous, and applicants are encouraged to apply promptly for immediate consideration. This position may close without notice.

Review of Application Materials: The first review of application materials will occur beginning September 8, 2026. Applications submitted after that will be reviewed on a rolling basis. The County reserves the right to advance exceptionally qualified candidates forward in the process at any time, regardless of the review schedule. To receive prompt consideration, please submit your materials by the first review date. All relevant experience, training and education must be included to determine eligibility.

Duties may include but are not limited to the following:

• Directs, coordinates, monitors, and reviews the activities and staff of assigned Ambulatory Care departments to ensure effective and efficient clinical and business operations, including the Federally Qualified Health Centers (FQHCs), hospital-licensed clinics, and special programs;
• Provides oversight for accreditation review and compliance, safety review, grant development, clinic facilities development, special projects, patient safety, quality assurance, and compliance;
• Supervises assigned department managers in the planning, development, and implementation of administrative initiatives, policies, procedures, and objectives;
• Evaluates clinical services and implements changes in Ambulatory Care operations, if necessary.
• Assists in the development of pro forma financial statements for potential new service lines and/or business lines;
• Assists with the development of Ambulatory Care budget, monitors expenditures against the budget, and audits clinical registration and billing data on an ongoing basis;
• Participates in negotiations and development of professional service contracts for medical clinics and monitors contract performance. Monitors staff and provider performance against established benchmarks;
• Identifies potential problems and generates innovative, creative solutions for Ventura County Ambulatory Care;
• Provides periodic reports on status of Ambulatory Care operations and projects for the Executive Director of the Community Health Center board;
• May represent Ambulatory Care clinics at meetings and conferences with County and other officials; prepares correspondence and reports as required; and
• Performs other related duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE:

To qualify for this classification, an individual must possess the education and experience that would likely produce the required knowledge, skills, and abilities. An example of qualifying education and experience is:

A bachelor’s degree in health, business, finance or accounting plus four (4) years of responsible administrative experience in a clinic or health care setting, which includes two (2) years of professional experience in a clinic setting.

Substitution: Up to four (4) years of related experience may be substituted for the Bachelor's Degree.

NECESSARY SPECIAL REQUIREMENTS:

• Two (2) years of previous professional staff supervisory experience in a clinic setting.
• Excellent written communication skills and collaborative abilities must be demonstrated in the completion of the employment application.

HIGHLY DESIRED:

• Previous professional experience working with Federally Qualified Health Centers (FQHCs).
• Previous professional experience supervising managers and organizational leads.
• Five (5) or more years of progressively responsible experience related to a clinic system.
• Four (4) or more years in an executive or operational leadership role.
• Master's degree in a health care related discipline, business, or public administration.

Knowledge, Skills, and Abilities

Knowledge of the following:

• Principles of clinical systems and healthcare administration;
• Data-driven process improvement;
• Principles of business and public administration, including budgeting;
• Principles and techniques of effective supervision and staff utilization;
• Program management including planning, implementation, evaluation, and reporting as required by laws, codes and regulations;
• Modern ambulatory care organization, practices, supplies, and equipment;
• Joint Commission and federal and state regulatory standards regarding healthcare practices in an ambulatory care system;
• Methods and techniques of conflict resolution and negotiation;
• County, state, and federal legislation applicable to contemporary clinic operations and patient care issues, methods, regulations, and procedures for research;
• Methods and techniques of process improvement such as Lean Six Sigma; and
• Federally Qualified Health Center compliance standards.

Skilled in the following:

• Redesigning systems to improve quality, performance and efficiency; and
• Performance measurement and program evaluation.

Ability to do the following:

• Plan, organize, coordinate, develop, and direct the quality and performance improvement program for a clinic network;
• Establish and maintain effective relations with managers and staff, and others contacted in the course of work;
• Communicate effectively both verbally and in writing;
• Evaluate the quality and effectiveness of the healthcare programs and improve areas requiring attention;
• Analyze organization, administrative and personnel problems, and recommend sound solutions;
• Comprehend, interpret and apply laws, rules, regulations, and procedures affecting medical or healthcare services; and
• Lead, motivate, and supervise staff.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.