Ambulatory Admin Specialist — Patient Care & Ops

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Thisiscny in Syracuse is seeking an Outpatient Administrative Specialist to provide clinical administrative support in the assigned ambulatory area. The role includes assisting with patient registration, collecting co-pays, and managing referrals and authorizations.

The position requires an Associate's degree with at least two years of relevant experience in healthcare, plus strong communication skills and knowledge of medical terminology and billing practices.

Qualifications

• Associate's degree and two years relevant patient financial/insurance services experience in a healthcare setting.
• Working knowledge of medical terminology and insurance requirements.
• Excellent written and oral communication skills.
• Computer skills and keyboarding are necessary.

Responsibilities

• Provide clinical administrative support to the assigned ambulatory area.
• Assist with monthly activity reports by collecting and compiling data.
• Serve as SME and resource for providers and staff on referrals and authorizations.
• Assist with patient check-in/check-out and registration activities.
• Manage EPIC Referral Work Queues.
• Answer phones and handle mail, faxes and correspondence.
• Advise patients on insurance carrier requirements and collect co-pays.
• Obtain insurance authorizations and referrals and manage denial processes.
• Accept assignments to other areas and provide additional administrative support.

Skills

Communication skills

Public relations

Medical terminology

Keyboarding

Education

Associate's degree

Tools

Epic

Microsoft Word

Outlook

Job description

Thisiscny in Syracuse is seeking an Outpatient Administrative Specialist to provide clinical administrative support in the assigned ambulatory area. The role includes assisting with patient registration, collecting co-pays, and managing referrals and authorizations.

The position requires an Associate's degree with at least two years of relevant experience in healthcare, plus strong communication skills and knowledge of medical terminology and billing practices.